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OpenPM

Medical Billing software for the healthcare sector

Last updated: March 2025

Table of Contents

OpenPM - 2025 Pricing, Features, Reviews & Alternatives

What is OpenPM?

OpenPM is a cloud-based, versatile medical practice management software suite. It can be the backbone of running a practice or revenue cycle management company. It includes scheduling, demographic capture, insurance verification, appointment reminders, automated claim submissions, ERAs, automatic payment postings, statements (electronic and paper), and a patient online payment portal.

OpenPM is designed to help you run your business successfully. Scheduling is designed around efficiency and the availability of care providers to maximize potential revenue. Patient communications can be any combination of email, text messages (SMS), or traditional paper through the mail. Robust reporting drills-down into your business’s performance. The Business Intelligence tool helps easily recognize trends over time and provide even further insights.

Benefits of using OpenPM

Secure Web Access from Anywhere
Flexible Appointment Scheduling
Real Time Eligibility Verification
Patient Registration with Unlimited Custom Fields
Coding Error Checking by Payer
One-Click Claims Submission
Automatic Posting of ERA
Statement Processing with e-Delivery Available
Financial Reporting and Analysis
PDF or Spreadsheet Formatted Reports
Patient Payment Portal
Inter & Intra Office Messaging
Document Scanning & Management
Form Generator
Collections Management
Financial Benchmarking Graphs
And Much More…

Starting from

No pricing info

Alternatives with better value for money

OpenPM's key features

Most critical features, based on insights from OpenPM users:

Insurance Eligibility Verification

4.3

(9)

Claims Management

4.8

(11)

Medical Billing

4.6

(9)

Patient Intake

4.6

(5)

Patient Scheduling

4.8

(5)

Calendar Management

5.0

(3)

All OpenPM features

Features rating:

4.6

(28)

Reminders

5.0

(1)

Remittance Advice

4.8

(4)

Reporting & Statistics

5.0

(1)

Customizable Forms

5.0

(1)

Reporting/Analytics

3.0

(1)

Practice Management

4.5

(4)

Physician Scheduling

5.0

(3)

Customer Database

4.0

(1)

Data Import/Export

4.0

(2)

Confirmations/Reminders

4.3

(4)

Communication Management

4.0

(1)

Document Storage

1.0

(1)

Client Database

4.7

(3)

Claims Scrubbing

4.5

(4)

Recurring Appointments

4.0

(1)

EHR/EMR Integration

5.0

(1)

Task Management

4.7

(3)

Electronic Payments

4.7

(3)

Third-Party Integrations

4.0

(1)

Transaction History

4.7

(3)

Mobile Access

4.0

(1)

Appointment Management

4.0

(3)

Online Payments

4.0

(1)

Quotes/Estimates

(0)

Real-Time Data

(0)

Real-Time Reporting

(0)

Payment Processing

(0)

Payment Collection

(0)

Patient Portal

(0)

Patient Engagement

(0)

OSHA Recordkeeping

(0)

Multi-Physician

(0)

Multi-Location

(0)

Customizable Templates

(0)

Records Management

(0)

Registration Management

(0)

Revenue Management

(0)

Revenue Recognition

(0)

Scheduling

(0)

Search/Filter

(0)

Secure Data Storage

(0)

Self Service Portal

(0)

SMS Messaging

(0)

Task Scheduling

(0)

Template Management

(0)

Therapy Notes

(0)

User Management

(0)

Workflow Management

4.0

(1)

Customizable Reports

(0)

Customizable Dashboard

(0)

Customizable Branding

(0)

Customer History

(0)

Credit Card Processing

(0)

Code & Charge Entry

4.5

(2)

Client Portal

(0)

Cash Flow Management

(0)

Billing & Invoicing

4.0

(1)

Batch Processing

(0)

Availability Management

(0)

Appointment Scheduling

(0)

API

(0)

Alerts/Notifications

(0)

Activity Dashboard

5.0

(1)

Accounts Receivable

(0)

Access Controls/Permissions

(0)

Monitoring

(0)

Invoice Management

(0)

Invoice History

5.0

(1)

Inventory Management

(0)

ICD-10 Compliance

(0)

Historical Reporting

(0)

HIPAA Compliant

5.0

(1)

Health Monitoring

(0)

Group Scheduling

(0)

Forms Management

(0)

Forecasting

(0)

For Healthcare

(0)

Financial Management

(0)

Faculty/Staff Management

(0)

EMR/EHR

(0)

Dunning Management

(0)

Data Verification

(0)

Dashboard Creation

(0)

OpenPM alternatives

OpenPM

4.8

(28)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

Waystar

4.4

(203)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.3

Curve Dental

4.4

(278)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.5

Lightning Step

4.5

(10)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.0

OpenPM pricing

Value for money rating:

4.7

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

OpenPM integrations (4)

Integrations rated by users

We looked through 28 user reviews, to identify which products are mentioned as OpenPM integrations, and what is the users perception.

Sevocity

Integration rating: 3.5 (2)

Other top integrations

Praxis EMR

OptimisPT

Phoenix Ortho EHR

OpenPM support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Knowledge Base

Phone Support

Training options

Webinars

In Person

Documentation

Live Online

Videos

OpenPM reviews

Overall rating

4.8

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.3/10

Rating distribution

Pros

“I love the functionality. As a biller, it is very user friendly and allows for good organizational process for claims follow-up.”

Karin D.

Implementation Manager

“Their customer support is phenomenal—always responsive, knowledgeable, and genuinely eager to help. It's clear that they prioritize their users’ success.”

Kelly S.

Owner

“Having nearly 30 years experience in the practice management space, OpenPM is a joy to work with. Everything about their company is about efficiency and helping you succeed.”

Brian M.

Partner

Cons

“As above - simply does not work. I was able to get very few claims through without HOURS of troubleshooting.”

Andrew E.

Owner/physician

“I do not trust the software or it's representatives. Have many lost claims as a result.”

Andrew E.

Owner/physician

“OpenPM staff typically tries to shift blame to my staff - claiming I am not enrolled with insurers, that EDI links have not been set up, that ERA agreements are not in place, etc.”

Andrew E.

Owner/physician

Read all reviews