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dialnote Logo

AI business phone system priced for your whole team

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dialnote - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

dialnote overview

What is dialnote?

dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. The Team plan is $49/mo for unlimited users.

Here's what that looks like day to day. A customer calls while your team is busy. Instead of going to voicemail, the dialnote AI voice agent picks up, asks the questions you set, logs the answers, and books a meeting on Calendly or Cal.com. If the caller needs a person, it transfers the call to a teammate.

After the call, the transcript and summary sync to HubSpot, Salesforce or Pipedrive, so nobody has to type up notes.

The rest of the phone system is built in. Shared local and toll-free numbers, IVR menus, ring groups, business-hours routing, voicemail, call recording and business texting all live in one place, with iOS and Android apps and a web app for any computer.

Pricing doesn't depend on headcount. The Team, Business and Pro plans include unlimited users, so a team of 3 and a team of 30 pay the same plan price.

dialnote suits small businesses where the phone brings in revenue, like home services, real estate, legal and agencies, along with sales and support teams that handle a steady flow of calls. Calling reaches 90+ countries, the AI speaks 14 languages, and you can keep your current number by porting it in.

Try it with a 10-day free trial, no credit card required. dialnote is built by the team behind SmartReach.io.

Starting price

49flat rate /
per month

Alternatives

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dialnote’s user interface

Ease of use rating:

dialnote reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

dialnote's key features

Most critical features, based on insights from dialnote users:

Activity dashboard
Activity tracking
Administrator access
Agent interface
AI copilot
AI text-to-speech
Alerts/Notifications
API
Automated routing
Automatic call distribution

All dialnote features

Activity dashboard
Activity tracking
Administrator access
Agent interface
AI copilot
AI text-to-speech
Alerts/Notifications
API
Automated routing
Automatic call distribution
Autonomous task execution
Call center management
Caller id
Call list management
Call logging
Call recording
Call reporting
Call routing
Call tracking
Call transfer
Chatbot
Chat/Messaging
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Cross-system integration
Customer history
Customizable reports
Data import/export
Generative ai
Inbound screen pop
Interaction tracking
IVR
Mobile sms
Multi-Channel communication
Natural language interaction
Performance management
Proactive assistance
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Session queuing
Session summary notes
Speech analytics
Third-Party integrations
Voice
Voice mail

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dialnote pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team

49

Per month

Features included:

  • IVR Menu (Interactive Voice Response)
  • Call routing
  • Call forwarding
  • Warm transfers
  • Shared inbox
  • Collaboration tools
  • CRM integrations
  • Call recordings
  • Call notes
  • Number porting
  • Voicemail
  • Call analytics
  • Unlimited users
  • 2 phone numbers
  • 700 US/Canada calling minutes a month
  • 750 included texts a month
  • 1 AI voice agent with a knowledge base
  • AI call transcripts and summaries
  • Voicemail transcripts
  • Business-hours routing
  • group calling
  • HubSpot, Calendly and Zapier integrations

Business

99

Per month

Features included:

  • Call routing
  • Call forwarding
  • Collaboration tools
  • Shared inbox
  • IVR Menu (Interactive Voice Response)
  • CRM integrations
  • Call recordings
  • Call notes
  • group calling
  • Number porting
  • Call analytics
  • Voicemail
  • Warm transfers
  • AI Voice Agents (5 included)
  • Call flow builder
  • Everything in Team
  • Unlimited users
  • 3 phone numbers
  • 1,400 US/Canada calling minutes a month
  • 1,500 included texts a month
  • AI voice agents in 14 languages
  • Advanced call forwarding and ring order
  • API access and webhooks
  • Salesforce and Pipedrive integrations
  • Make and n8n via webhooks
  • Live chat support

Pro

199

Per month

Features included:

  • IVR Menu (Interactive Voice Response)
  • Call routing
  • Call forwarding
  • Warm transfers
  • Shared inbox
  • Collaboration tools
  • CRM integrations
  • Call recordings
  • Call notes
  • group calling
  • Number porting
  • Voicemail
  • Call analytics
  • AI Voice Agents (10 included)
  • Business SMS / Text messaging
  • Disposition codes
  • Call queueing
  • Everything in Business
  • Unlimited users
  • 5 phone numbers
  • 2,800 US/Canada calling minutes a month
  • 2,500 included texts a month
  • 2 knowledge bases
  • AI voice agents in 14 languages
  • Custom branded AI voice
  • AI call tags and AI call evaluation
  • Contact sharing permissions
  • API access and webhooks
  • Priority support and a dedicated customer success manager

User opinions about dialnote price and value

Value for money rating:

dialnote integrations (5)

dialnote support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos

dialnote FAQs

Q. Who are the typical users of dialnote?

dialnote has the following typical customers:
Small Business, Freelancers

These products have better value for money


Q. What level of support does dialnote offer?

dialnote offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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