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Top Rated Contact Center Software with Public administrations - Page 14

Last updated: September 2026

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373 software options

DashCX logo
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Sales chat and automation solution with chatbots

DashCX is a sales chat and automation solution that helps businesses streamline sales processes and customer experiences. It allows users to create customizable, no-code chatbots that automatically answer customer questions and provide notifications related to orders, payments, and shipping.

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RingByName logo

VoIP solution to streamline client communication

RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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Vocalcom logo
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Customer Service Solution

Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

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CCC.uno logo

Cloud-based call center software for debt collection

CCC.uno is an integrated telephonic contact solution for debt collection. It generates more payment promises and increases your portfolio recovery. CCC.uno integrates essential functionalities to maximize your payment promises, allowing you to focus on your operations while the platform delivers the best results for your contact center's campaigns.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Creatio logo
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Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

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Manhattan Active Omni logo
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Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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InfoCision logo

Web-based call center and internal communication software

InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

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SQM CX Quality™ logo
(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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EasyGoIVR logo
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Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

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Afosto logo

Dutch point of sale (POS) solution for retail stores

Afosto is a Dutch point of sale (POS) solution designed to help retail stores manage both online and offline sales using cash registers and eCommerce webshops. It lets users manage stocks across multiple warehouses & update product inventory across all sales channels through a centralized database.

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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Twilanswer logo
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No-code call management for Twilio numbers

Twilanswer is a plug-and-play calling solution designed to work with existing Twilio numbers without requiring code. The platform includes call forwarding with caller ID control, time-based routing for business hours, voicemail with transcription, call recording, and outbound calling capabilities. Twilanswer integrates with tools such as Front, Slack, Zapier, and Make to send call notifications and supports AI agents in beta for answering and routing calls.

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HoduPBX logo

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

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NobelBiz Voice Carrier Network logo
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Enhance Your Contact Center with Superior Voice Solutions

The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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Fusion Connect CCaaS logo
(0)

Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

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Verascape logo
(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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KingAsterisk Custom VICIdial logo
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Personalized VICIdial features for smoother operations.

Enhance your VICIdial platform with custom features, interface improvements, workflow adjustments, reporting, and operational enhancements designed to support your unique business requirements and daily activities.

Read more about KingAsterisk Custom VICIdial

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*astTECS IVR logo
(0)

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

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AI SmartTalk logo
(0)

Cloud-based AI chatbot for omnichannel automation

AI SmartTalk is a cloud-based, EU-hosted AI chatbot platform automating customer interactions across 7 channels via a unified inbox.

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CalLite CRM logo
(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

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DCDial logo
(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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dialnote logo
(0)

AI business phone system with unlimited users

dialnote is a business phone system that features AI-powered voice agents for handling inbound calls, text messaging, and WhatsApp communications. The platform offers unlimited calling seats, call routing, call recording, and integrations with CRM systems including Salesforce, Zendesk, and HubSpot. It includes AI capabilities such as call transcription, automated call summaries, call tagging, and lead capture functionality.

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Users also considered
Contact Center as a Service (CCaaS) logo

Unified communicate management software for contact centers

Evolve IP is a unified communication management solution designed to help contact centers of all sizes manage email, voice, and telephonic communications via a unified portal. It offers a host of features such as contact center architecture, campaign management, call routing, IVR/voice response, and interactive voice response.

Read more about Contact Center as a Service (CCaaS)

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