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Top Rated Contact Center Software with Public administrations - Page 12

Last updated: September 2026

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373 software options

CommBox logo
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Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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AgentHub logo
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Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Coztel logo
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Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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CommPeak Cloud PBX logo
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Cloud-Based Phone System Fully Synced with the Way You Work

CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

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KrispCall logo

AI-powered communication platform for growing business

KrispCall is an AI-powered communication platform for growing business that integrates with CRM to enhance global operations. With Power Dialer, Call Coaching,& Bulk SMS, it streamlines workflows and drives growth. Get 100+ countries' numbers and reach your clients abroad easily.

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TextPeak logo
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Manage SMS campaigns and omnichannel in one platform

TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

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ipSCAPE Connect logo
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Cloud-based unified communications solution

ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

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CollaborationRoom.ai logo

Contact center collaboration platform

CollaborationRoom.ai is a contact center management platform that provides continuous video, audio, and screen sharing capabilities for agents and supervisors. The software offers real-time visibility into agent work, smart alerts for potential issues, in-platform chat and private calling, and security features that detect threats while maintaining agent privacy.

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net2phone logo

Cloud-based PBX and business communication management tool

net2phone is a cloud-based PBX software that provides businesses with tools to manage and improve customer interactions across various channels. Supervisors can use the dashboard to track the extension numbers of team members, access details about their devices, and configure call routing flows according to requirements.

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3C Plus logo
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Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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IVRy logo
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AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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FlyOS logo
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Cloud-based AI workspace for consumer brands

FlyOS is a cloud-based AI workspace for D2C, CPG, and ecommerce brands that automates marketing, customer journeys, and operations via.

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Callizy logo
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AI voice agents and VoIP built for Canadian businesses

Canadian cloud phone system with AI voice agents, call transcription, smart routing and a REST API. Live in under 5 minutes.

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Doctoralia Phone logo

Phone call management for clinics

Docplanner Phone is a software that improves the management of phone calls in clinics, by creating a clear organization, visibility of tasks and monitoring incoming and outgoing calls.

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Omnis logo
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Contact center solution for customer engagement

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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FlashClick logo

SaaS performance marketing platform

FlashClick is a performance marketing tool that provides business tracking solutions through network management, reporting, and billing. We help you track your campaigns, web traffic, and customer engagement to grow your business.

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BlueTweak logo
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AI-powered support with unified workspace

BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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comdesk logo
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comdesk is call center software to aid customer service

AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

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Telecmi logo
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Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Solgari logo

AI-powered customer engagement solution

Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

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TaskFlow logo
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TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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Listener logo
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Speech to Text - fast and reliable

Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

Read more about Listener

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CallVU logo
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Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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SAT 2000 logo
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SAT2000 software is a reporting tool for contact centers.

SAT2000 software is a multi-source reporting tool for contact centers. It can process data from logs, emails, written conversations, and even customer support interactions. Its objective is to enable the rapid optimization of a company's processes.

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