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Top Rated Contact Center Software with Public administrations - Page 12

Last updated: November 2026

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389 software options

MyOperator logo

Cloud communication platform for calls, WhatsApp & AI

MyOperator is a cloud-based business communication platform unifying calls, WhatsApp, and AI-powered bots for SMBs and enterprises.

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Five9 logo

Cloud contact and call center software

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

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RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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MiVoice Business logo

AI-powered communications solutions for all industries

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

Make every phone conversation matter and give time back to your reps with 100+ CRM, helpdesk, and software integrations.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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MightyCall logo

MightyCall's Call Center solution for your business.

MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

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JustCall logo

Cloud-based AI communication platform for sales teams

AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.

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DialPhone logo

AI-powered phone and contact center platform

DialPhone AI Pro is a unified communications platform combining cloud VoIP, business SMS, video meetings, online fax, team chat, and omnichannel contact center tools. AI-powered features include real-time transcription, automated SMS drafting, an AI receptionist for call routing and booking, and CRM integration with automated logging. It supports compliance standards like HIPAA, SOC 2 Type II, GDPR, FINRA, and PCI-DSS for regulated industries.

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Welco logo

AI-enabled platform offering an automated voice receptionist

Welco AI is an AI-powered receptionist platform that answers calls 24/7, manages client interactions, and automates workflows. With customizable voices, lead capture, appointment scheduling, and CRM integrations, it helps businesses deliver professional customer service at scale.

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iCallify logo

Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

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Bloombilt Frontdesk logo

Answers the calls you can't get to and texts you the lead

Frontdesk answers the calls your office can't get to on your existing number. It takes down who's calling and what they need, then texts you the lead. Website chats and form submissions land in the same inbox.

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enjoy.CRMⅢ logo

Cloud-based CRM solution for contact centers

enjoy.CRMⅢ is a cloud-based customer relationship management solution designed for contact centers. The software features voice recognition integration, generative AI capabilities for automated response history creation, and multi-channel inquiry management. It offers integration with Microsoft products including Teams and Outlook, supports remote work environments, and provides customizable security roles for different user groups.

Read more about enjoy.CRMⅢ

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ContactShip logo

Cloud AI voice & messaging platform for SMBs

Cloud-based AI voice and messaging platform for SMBs that automates inbound and outbound calls, WhatsApp messaging, and lead.

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NVIDIA Riva logo

GPU-accelerated speech AI for enterprise pipelines

GPU-accelerated speech AI platform offering customizable ASR, TTS, and NMT pipelines for cloud and on-premises deployment.

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Callbook.ai logo

AI phone system that integrates seamlessly with Zoho CRM

Callbook.ai offers a sophisticated AI phone system seamlessly integrated with Zoho CRM. It features human-like AI conversations, easy integration without the need for extra tools, and automates the process of saving call data directly into Zoho CRM fields.

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Sonora AI logo

Cloud-based AI voice agent platform for businesses

Sonora AI is a cloud-based voice AI platform delivering AI-powered voice agents and conversational AI to automate phone interactions.

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Fastcall logo

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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DialNext logo

Cloud-based call forwarding & SMS platform

Cloud-based customer communication platform with call forwarding, time-based routing, voicemail, and SMS alerts for SMBs.

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MK logo

Calibration and metrology management software

MK is a calibration and metrology software that manages instrument control, advanced calculations, and calibration certificate generation. The system compares instrument measurements against references, calculating errors, uncertainties, and tolerances while supporting various instrument types including pressure gauges, scales, and thermometers. It can be installed locally or accessed via web, with features compliant with industry standards like INMETRO and IEC 17025.

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Comcent logo

Omnichannel inbox with AI call insights, any team size

Cloud or self-hosted omnichannel inbox unifying calls, SMS, web chat, and email with AI tools for support and sales teams.

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Belsmart logo

Belsmart smart business management platform

Belsmart is a business management platform offering tools to help organizations streamline operations, manage workflows, and improve.

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