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Top Rated Contact Center Software with Public administrations - Page 15

Last updated: November 2026

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389 software options

Vocalcom logo
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Customer Service Solution

Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Crulon logo
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The AI-first business phone system

AI agents answer your business line, hand calls to your team with a note, and let you listen in and take over any AI call.

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Ringbrook logo
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Business software solution for organizations

Cloud-based business software with core operational tools for workflow, reporting, and resource management.

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SQM CX Quality™ logo
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FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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Qoryvex Omni Channel Contact Center logo
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Omni-channel contact center for businesses

Qoryvex Omni Channel Contact Center is a contact center solution supporting multi-channel customer communications for businesses.

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EasyGoIVR logo
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Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Twilanswer logo
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No-code call management for Twilio numbers

Twilanswer is a plug-and-play calling solution designed to work with existing Twilio numbers without requiring code. The platform includes call forwarding with caller ID control, time-based routing for business hours, voicemail with transcription, call recording, and outbound calling capabilities. Twilanswer integrates with tools such as Front, Slack, Zapier, and Make to send call notifications and supports AI agents in beta for answering and routing calls.

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NobelBiz Voice Carrier Network logo
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Enhance Your Contact Center with Superior Voice Solutions

The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

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IpCall logo
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Cloud CRM with unified inbox for SMBs

Cloud-based unified messaging CRM consolidating WhatsApp, Messenger, Instagram, email, VoIP, and web chat into one inbox for SMBs.

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Verascape logo
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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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KingAsterisk Custom VICIdial logo
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Personalized VICIdial features for smoother operations.

Enhance your VICIdial platform with custom features, interface improvements, workflow adjustments, reporting, and operational enhancements designed to support your unique business requirements and daily activities.

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Call Swain AI logo
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Cloud-based AI call center management for teams

Cloud-based SaaS platform with AI-powered IVR and centralized dashboard for inbound and outbound call center agent management.

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*astTECS IVR logo
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Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

Read more about *astTECS IVR

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AI SmartTalk logo
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Cloud-based AI chatbot for omnichannel automation

AI SmartTalk is a cloud-based, EU-hosted AI chatbot platform automating customer interactions across 7 channels via a unified inbox.

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CalLite CRM logo
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CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

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DCDial logo
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Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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dialnote logo
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AI business phone system priced for your whole team

dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. Route, record and summarize every call, with queues on Pro.

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Wavix logo
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Global communications platform. Build now, code or no code.

Wavix is where global communication meets intelligent automation, turning disconnected channels and processes into smarter customer engagements.
Through an intuitive interface and flexible APIs, Wavix gives growing and global businesses a faster, sharper, more intuitive way to connect with customers

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BeepBack logo
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Missed-call text-back that asks what the job is

Missed-call text-back for US local service businesses, $79 a month flat. BeepBack texts back in seconds in your business’s name and asks what the job is, how soon, and where, then hands you the lead written up. They keep talking to you, not the next name on Google.

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CommPeak Dialer logo
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Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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Nvoip logo
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Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

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Office24by7 logo
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All-in-One Office Automation Solutions

Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Gennie logo
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AI notetaker that converts meetings into tasks

Gennie is an AI notetaker that converts meeting conversations into structured notes and actionable tasks. The software allows users to record offline meetings or upload audio files, then automatically extracts action items, identifies responsibilities, and assigns tasks to team members. Gennie integrates with project management and communication tools including Asana, Jira, Trello, and Slack, enabling users to push tasks directly into their existing workflows with one-click approval.

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