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Top Rated Contact Center Software with Public administrations - Page 15

Last updated: September 2026

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373 software options

BeepBack logo
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Missed-call text-back that asks what the job is

Missed-call text-back for US local service businesses, $79 a month flat. BeepBack texts back in seconds in your business’s name and asks what the job is, how soon, and where, then hands you the lead written up. They keep talking to you, not the next name on Google.

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Aspect Unified IP logo

Enable inbound and outbound omni-channel contact.

Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.

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CommPeak Dialer logo
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Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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Nvoip logo
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Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

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Evolux logo

Solution for Call Centers with focus on customer experience.

Evolux software is ideal for critical operations with focus on user experience. It allows the integration of the Call Center with CRM tools and provides solutions that contribute to saving time and increasing productivity, without neglecting the quality of service.

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Office24by7 logo
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All-in-One Office Automation Solutions

Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Gennie logo
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AI notetaker that converts meetings into tasks

Gennie is an AI notetaker that converts meeting conversations into structured notes and actionable tasks. The software allows users to record offline meetings or upload audio files, then automatically extracts action items, identifies responsibilities, and assigns tasks to team members. Gennie integrates with project management and communication tools including Asana, Jira, Trello, and Slack, enabling users to push tasks directly into their existing workflows with one-click approval.

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C360 logo
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Cloud-based unified comms platform for Microsoft Teams

C360 is a cloud-based, Teams-native unified communications platform consolidating telephony, omnichannel contact center, and analytics.

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Belsmart logo
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Cloud based omni-channel contact center software

Cloud outbound dialer with power, parallel & preview dialing, native CRM sync, spam-label remediation, and built-in TCPA/GDPR compliance.

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Smartz Commz logo
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Cloud-based customer experience platform

Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

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Flip CX logo
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Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

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Distrobird logo

All-in-one sales management platform

All the tools your revenue team needs on a single platform, such as lead capture, prospecting, multi-channel engagement, calls, reporting, and more, for free. Double your sales team's output with fewer tools.

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Digicontacts logo
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Plateforme cloud de centre de contact omnicanal

digiCONTACTS est une solution cloud de centre de contact qui centralise appels entrants/sortants, e-mails, SMS et WhatsApp. Elle intègre IA, ACD, SVI et téléphonie IP pour le travail à distance.

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Aladino by Digevo logo
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Cloud-based contact center software

Aladino by Digevo is a cloud-based contact center software designed to help businesses of all sizes manage and automate customer conversations using artificial intelligence.

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ICTBroadcast logo

Advance Auto dialer and Call Center software solution

ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

Read more about ICTBroadcast

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Pod AI logo
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AI-enabled phone answering and voice automation solution

AI-powered contact center platform that automates inbound and outbound calls with natural voices, 30+ languages, and seamless CRM integration.

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Cross-CX logo
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Quality monitoring & reporting platform for contact centers

Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

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OMniLeads logo

Open-source contact center tool for customer communication.

OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities.

Read more about OMniLeads

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Vaani logo
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Customized Solutions Providing Seamless Customer Experience

SaaS solution VAANI is an advanced omnichannel solution to simplify the contact center solution that delivers a seamless customer experience. It provides all integrations of popular CRMs and ERPs that helps to provide exceptional CX and improved sales engagement.

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PhoneIQ logo

Cloud Phone System and Call Center Software via Salesforce

PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

Read more about PhoneIQ

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etrack1 logo
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For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Expertflow Contact Center logo
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Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

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CINNOX logo
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Humanising connections for better business

CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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