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Top Rated Contact Center Software with Open source - Page 16

Last updated: September 2026

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478 software options

Telecmi logo
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Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Solgari logo

AI-powered customer engagement solution

Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

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TaskFlow logo
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TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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Listener logo
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Speech to Text - fast and reliable

Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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CallVU logo
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Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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SAT 2000 logo
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SAT2000 software is a reporting tool for contact centers.

SAT2000 software is a multi-source reporting tool for contact centers. It can process data from logs, emails, written conversations, and even customer support interactions. Its objective is to enable the rapid optimization of a company's processes.

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CT-MAX logo
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Computer telephony integration solution for call centers

CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

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OptimusCall logo
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AI voice agent and virtual receptionist platform

OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

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Oration logo
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Cloud-based AI voice agent platform for enterprises

Oration is a cloud-based platform for building and scaling autonomous AI voice agents that handle customer interactions via phone.

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Contact Cloud logo

Omnichannel call center and business phone system

Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Spoke logo

Great customer conversations anywhere, on any device.

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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SingleComm logo

Cloud-based contact center software with integrations

When looking for scalable omnichannel communications, dynamic workflows and robust analytics, SingleComm offers an all-in-one contact center platform designed to cut agent training time, deliver on-the-fly custom workflows without coding and supercharge analytics.

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Cintrix logo
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Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

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Parloa logo
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AI agent platform for contact center automation

Parloa is an AI agent management platform for automating contact centers and customer service. It enables organizations to deploy AI agents for multilingual, multichannel customer interactions, with tools for designing, testing, scaling, and optimizing. Serving industries like finance, utilities, ecommerce, healthcare, and IT, Parloa supports tasks such as appointment scheduling, order management, billing inquiries, and technical support.

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Tradesly logo

Humans handle the revenue. AI handles the routine.

Tradesly combines hybrid AI + human call handling, real-time coaching, and integrations to help local and home services, legal, and other phone-driven businesses answer more calls, book more opportunities, and turn inbound conversations into revenue.

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CallerDesk logo

Virtual telephony system for business communications

CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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MightyCall logo

MightyCall's Call Center solution for your business.

MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

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Hammer Cloud Platform logo
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Automated self-service testing platform

Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.

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OPINATOR logo
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Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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Otofi logo
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Otofi software for business management

Otofi is a business software platform offering management tools designed to support operational workflows across target business.

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Nixxis Digital logo
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Software for managing customer interactions

Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

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VirtualPBX logo

One simple plan. Everything included.

VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

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DialLink logo
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The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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Infercall logo
(0)

AI phone answering service for small businesses

Infercall is an AI-powered phone answering service that handles incoming calls for businesses around the clock. The platform trains on business information by extracting data from websites and uploaded documents, enabling it to answer questions about services, pricing, and availability. Infercall supports simultaneous call handling, appointment scheduling, lead qualification, call transfers, and provides full call transcripts and recordings with analytics.

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