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Top Rated Contact Center Software with Open source - Page 17

Last updated: September 2026

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478 software options

ComDesk logo
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Cloud-based outbound call system for sales teams

Comdesk Lead is a cloud-based outbound call system that combines IP and mobile phone lines for telephone sales and inside sales operations. The software features automatic call recording, AI-powered transcription, and ChatGPT integration for call summarization. It includes customer relationship management tools, one-click dialing, auto-call modes, and customizable call status tracking for managing sales activities and contact lists.

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PBXware logo
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A UCaaS Platform for Telecom Service Providers

The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

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Gofrugal logo

ERP solutions for retail, restaurants & distribution

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions suitable for multiple trades, with a cloud-based option boasting multi-store management, inventory control, purchase automation, BI reporting & data syncing for offline access

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Squirrly SPY logo
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Data extraction and competitive analysis software

Squirrly SPY by AISQ reveals your competitors’ full SEO strategy — from keywords and backlinks to site structure and top content — so you can outsmart, outrank, and outperform them with data-driven precision.

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AI Rudder logo
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Cloud AI contact center for enterprise B2C ops

AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

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Cytracom logo

Business phone and messaging system.

Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

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Dialbird logo
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Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

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ITC Cloud logo

Business Communication. Simplified.

Step into the future with ITC Cloud! Say goodbye to communication complexities. Collaborate effortlessly from anywhere on any device. Our 24/7 help desk ensures your business success. We're committed to exceeding your expectations. Trust ITC Cloud to take your communication to new heights!

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WellSky Scheduling logo

Streamline patient scheduling with ease.

WellSky Scheduling is a web-based patient scheduling software that has streamlined over 5,000 clinics, hospitals, and practices. It helps them book complex recurring appointments, reduce no-shows, and enhance service. The solution is quick to learn, easy to use, and helps teams save time and money.

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Wiserep logo
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Enterprise AI call center automation

Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

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DashCX logo
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Sales chat and automation solution with chatbots

DashCX is a sales chat and automation solution that helps businesses streamline sales processes and customer experiences. It allows users to create customizable, no-code chatbots that automatically answer customer questions and provide notifications related to orders, payments, and shipping.

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RingByName logo

VoIP solution to streamline client communication

RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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Cirrus Contact Center logo

AI-enabled solution for automating customer service

Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.

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Vocalcom logo
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Customer Service Solution

Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

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CCC.uno logo

Cloud-based call center software for debt collection

CCC.uno is an integrated telephonic contact solution for debt collection. It generates more payment promises and increases your portfolio recovery. CCC.uno integrates essential functionalities to maximize your payment promises, allowing you to focus on your operations while the platform delivers the best results for your contact center's campaigns.

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Udesk logo
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AI-Powered Omnichannel Customer Service Software

Udesk is an AI-powered omnichannel contact center platform that unifies voice, chat, email, and social interactions in a single workspace.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Creatio logo
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Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

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Manhattan Active Omni logo
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Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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InfoCision logo

Web-based call center and internal communication software

InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

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Teleforce logo
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Voice, text & social media communication management software

Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

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Dialpad Ai Contact Center logo
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The Agentic AI contact center built to resolve.

Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform, autonomously resolving up to 80% of issues. Governed by Dialpad's Guardian layer and validated through the Proving Ground before you scale.

Read more about Dialpad Ai Contact Center

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Echo AI logo
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Generative AI based conversation intelligence platform

Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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Sycurio.Voice logo
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PCI compliant payment solutions for contact centers & CRM

Sycurio creates enhanced PCI DSS compliant payment experiences in all your voice & digital channels. Our solutions include PCI compliant phone & IVR payments solutions for contact centers, digital payment links for agent chat and messaging apps, and payment APIs for AI service & app development.

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SQM CX Quality™ logo
(0)

FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about SQM CX Quality™

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