App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Contact Center

Contact Center Software - Page 16

Last updated: October 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

All apps

Filter results

Features

Customer History

IVR

Call Routing

Campaign Management

Activity Dashboard

Integrated with

Microsoft Power BI

WooCommerce

Zapier

Zoho CRM

Pipedrive

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

631 software options

Sort by

DialPhone

(0)

AI-powered phone and contact center platform

DialPhone AI Pro is a unified communications platform combining cloud VoIP, business SMS, video meetings, online fax, team chat, and omnichannel contact center tools. AI-powered features include real-time transcription, automated SMS drafting, an AI receptionist for call routing and booking, and CRM integration with automated logging. It supports compliance standards like HIPAA, SOC 2 Type II, GDPR, FINRA, and PCI-DSS for regulated industries.

Welco

(0)

AI-enabled platform offering an automated voice receptionist

Welco AI is an AI-powered receptionist platform that answers calls 24/7, manages client interactions, and automates workflows. With customizable voices, lead capture, appointment scheduling, and CRM integrations, it helps businesses deliver professional customer service at scale.

8x8 Engage

(0)

iCallify

(0)

Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

LVM

(0)

AI Front Desk

(0)

Answers the calls your shop misses. Books them as jobs.

Bloombilt AI Front Desk answers your shop's calls when nobody can get to the phone. It picks up overflow and after-hours calls, books the appointment on your calendar, sends a text back to anyone who hangs up, and handles website chat and form fills through the same inbox.

Hydra

(0)

WorkDial

(0)

Aeonix Contact Center

(0)

Regie.ai

(0)

AI-powered sales prospecting & outreach workspace

Regie.ai is an AI-powered sales assistant platform that provides an agentic workspace for outbound prospecting and pipeline generation. The platform features AI agents that handle sourcing, lead enrichment, email composition, dialing, and LinkedIn tasks from a single interface. Regie.ai offers multi-channel orchestration across email, phone, and social platforms, along with automated messaging that adapts to individual voice and identifies timely engagement opportunities.

enjoy.CRMⅢ

(0)

Cloud-based CRM solution for contact centers

enjoy.CRMⅢ is a cloud-based customer relationship management solution designed for contact centers. The software features voice recognition integration, generative AI capabilities for automated response history creation, and multi-channel inquiry management. It offers integration with Microsoft products including Teams and Outlook, supports remote work environments, and provides customizable security roles for different user groups.

QuandaGo

(0)

NVIDIA Riva

(0)

GPU-accelerated speech AI for enterprise pipelines

GPU-accelerated speech AI platform offering customizable ASR, TTS, and NMT pipelines for cloud and on-premises deployment.

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

IP Contact Center (IPCC)

(0)

Read more about IP Contact Center (IPCC)

Users also considered

Callbook.ai

(0)

AI phone system that integrates seamlessly with Zoho CRM

Callbook.ai offers a sophisticated AI phone system seamlessly integrated with Zoho CRM. It features human-like AI conversations, easy integration without the need for extra tools, and automates the process of saving call data directly into Zoho CRM fields.

Smart Choice Communications

(0)

Read more about Smart Choice Communications

Users also considered

Tetherfi Agent Console

(0)

Oriserve

(0)

Cloud AI contact centre platform for BFSI enterprises

Oriserve is a cloud-based generative AI platform deploying voice and chat agents for enterprise contact centre operations across BFSI.

Mitel Workforce Optimization

(0)

Read more about Mitel Workforce Optimization

Users also considered

Sonora AI

(0)

Cloud-based AI voice agent platform for businesses

Sonora AI is a cloud-based voice AI platform delivering AI-powered voice agents and conversational AI to automate phone interactions.

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

DialNext

(0)

Cloud-based call forwarding & SMS platform

Cloud-based customer communication platform with call forwarding, time-based routing, voicemail, and SMS alerts for SMBs.

AI SCAPE

(0)

XSELL

(0)