getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Contact Center Software - Page 15

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

631 software options

Freshcaller logo

Modern Phone System for customer support & sales

Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

Read more about Freshcaller

Users also considered
Lime CRM logo

We create customer heroes, a platform for customer journeys.

Lime CRM is a platform for all your customer journeys, we help you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server in EU.

Read more about Lime CRM

Users also considered
RingCX logo

AI-powered contact center

RingCentral RingCX is an AI-powered contact center solution that combines RingSense™ AI technology, omnichannel support, and RingEX unified communications. It offers a simple, modern approach to customer service with easy deployment, cost-effective pricing, and all-inclusive features.

Read more about RingCX

Users also considered
CloudCall logo

Advanced, cloud-based computer telephony integration

CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

Read more about CloudCall

Users also considered
Zultys MX System logo

Read more about Zultys MX System

Users also considered
Ameyo logo

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

Read more about Ameyo

Users also considered
Zadarma logo

Business phone system for companies of all sizes

Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

Read more about Zadarma

Users also considered
Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

Read more about Genesys Cloud CX

Users also considered
eVoice logo

Small business phone software

eVoice is a virtual phone system and PBX tool for small and medium sized businesses. eVoice provides users with new phone numbers, or it takes your existing phone numbers, adds the ability to use a range of features such as auto-receptionist, recorded greetings, voicemails, conferencing and more.

Read more about eVoice

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Aspect Workforce logo

Empower your team and streamline operations with Aspect WFM.

Aspect Workforce is a top WFM solution for contact centers, boosting productivity, efficiency, and satisfaction. With tools for precise forecasting, automated scheduling, real-time tracking, and self-service options, it empowers teams, streamlines workflows, and reduces compliance risks.

Read more about Aspect Workforce

Users also considered
MyOperator logo

Cloud communication platform for calls, WhatsApp & AI

MyOperator is a cloud-based business communication platform unifying calls, WhatsApp, and AI-powered bots for SMBs and enterprises.

Read more about MyOperator

Users also considered
Five9 logo

Cloud contact and call center software

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Users also considered
NiCE CXone logo

Cloud-based contact center software

For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.

Read more about NiCE CXone

Users also considered
RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
MiVoice Business logo

AI-powered communications solutions for all industries

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business

Users also considered
Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

Read more about Bitrix24

Users also considered
Dialpad logo

The AI-native platform where conversations become action.

Dialpad Contact Center is an Agentic AI contact center where AI agents reason, resolve, and act across voice, digital, and human channels. Up to 80% of issues resolve autonomously, governed by Dialpad's Guardian layer and validated through the Proving Ground.

Read more about Dialpad

Users also considered
Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

Make every phone conversation matter and give time back to your reps with 100+ CRM, helpdesk, and software integrations.

Read more about Aircall

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
MightyCall logo

MightyCall's Call Center solution for your business.

MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

Read more about MightyCall

Users also considered
JustCall logo

Cloud-based AI communication platform for sales teams

AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.

Read more about JustCall

Users also considered
Rozper logo
(0)

Read more about Rozper

Users also considered
Pulz.io logo
(0)

Read more about Pulz.io

Users also considered