getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Crm - Page 10

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

262 software options

Samvaads logo
(0)

Cloud-based omnichannel support and CRM workspace

Cloud-based workspace combining omnichannel inbox, ticketing, CRM, lead management, and quoting for SMBs.

Read more about Samvaads

Users also considered
Maxbound logo
(0)

Your AI employee for every message

Maxbound is an AI community management platform for agencies and brands. AI agents answer comments, direct messages and web chats across Instagram, Facebook, WhatsApp and websites in each customer's own language, turn public comments into private DMs, and capture every lead into a built in CRM.

Read more about Maxbound

Users also considered
MHC NorthStar CCM logo
(0)

Customer communications and document management software

MHC is a global provider of AI-powered SaaS solutions for document and payment automation, purpose-built for highly regulated industries. Our platform helps organizations improve efficiency, ensure compliance, and modernize customer communications at scale. MHC customers generate over 10 billion doc

Read more about MHC NorthStar CCM

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
Joble logo
(0)

AI customer-engagement platform for businesses.

AI customer-engagement platform across phone, website, WhatsApp, email and SMS. Built for businesses of 5 to 50 people.

Read more about Joble

Users also considered
Blip logo
(0)

Smart chat platform for digital channels

Blip es una solución de Customer Communications Management que centraliza y automatiza comunicaciones con clientes en WhatsApp, Instagram, Messenger y webchat. Integra datos y APIs con tu CRM/ERP, mantiene contexto omnicanal y ofrece analítica en tiempo real para mejorar servicio y ventas.

Read more about Blip

Users also considered
Onevyu logo
(0)

All in one CRM conversation tool for solopreneurs

Onevyu unifies WhatsApp, Instagram, and Facebook DMs into one inbox for solopreneurs and consultants. Track leads, send proposals and invoices, and never lose a client conversation again. WhatsApp Business API integration, AI-assisted replies, and simple pricing from $29/month.

Read more about Onevyu

Users also considered
Axodesk logo
(0)

AI-powered inbox for WhatsApp and social media

AxoDesk is a customer engagement platform that unifies WhatsApp Business API, Instagram, Messenger, Email, and Live Chat into a single shared inbox. The software features Meta Ads lead capture, Shopify integration for commerce context, WhatsApp broadcast capabilities, and workflow automation for lead routing and follow-up. It includes team collaboration tools such as conversation assignment, internal notes, and performance analytics tracking response times and customer satisfaction scores.

Read more about Axodesk

Users also considered
Saysimple logo
(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered
Telecmi logo
(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
Zickt logo
(0)

Multi-channel customer support with unified inbox

Zickt is a multi-channel customer communication platform that consolidates web chat, email, and form submissions into a unified inbox. The solution features Slack integration for team collaboration, conversation routing capabilities, and real-time messaging with live presence indicators. It includes custom fields, a tagging system for conversation organization, and integrations with Zapier and Google Workspace to connect customer interactions across multiple channels.

Read more about Zickt

Users also considered
ONEsuite logo
(0)

Regulated communications, captured, composed, and delivered.

Compose, personalize, and deliver regulated communications across print and digital for health plans, insurers, and financial firms.

Read more about ONEsuite

Users also considered
Maptrial CTMS+ logo
(0)

Centralized clinical trial management system

Maptrial CTMS+ provides centralized governance for clinical trial operations across multiple studies, countries, and sites. The platform includes trial planning and management capabilities, online monitoring tools, electronic trial master file management, site payment tracking, and product supply management. It offers real-time visibility into data quality, automated monitoring checks, and audit-ready documentation to support regulatory compliance throughout the study lifecycle.

Read more about Maptrial CTMS+

Users also considered
Adereso logo
(0)

AI-powered conversational commerce for sales and service

Build AI agents and manage sales and customer service conversations across WhatsApp and other digital channels.

Read more about Adereso

Users also considered
Message.help logo
(0)

Centralize, automate and manage sales chats with ease

A smarter way to sell through messaging apps. Manage customer chats, close more deals, and grow your business — all in one place.

Read more about Message.help

Users also considered
OPINATOR logo
(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered
MonoChat logo
(0)

AI business apps + one inbox for WhatsApp and Instagram

One inbox for every channel plus an industry app for bookings, payments, documents and follow-ups.

Read more about MonoChat

Users also considered
Webio logo
(0)

Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

Read more about Webio

Users also considered
Bugalou logo
(0)

AI-powered multichannel customer service inbox

Bugalou is a customer service platform unifying WhatsApp, Instagram, Messenger, email, VoIP, and website chat into one inbox. It features an AI chatbot trained on FAQs, smart automations for lead follow-up and routing, and team tools like conversation assignment and notes. Bugalou integrates with WooCommerce and Shopify, offers a customizable chat widget, and ensures GDPR compliance with EU hosting and end-to-end encryption.

Read more about Bugalou

Users also considered
edna logo
(0)

Digital communication solutions

edna is an industry leading provider of digital communication solutions. It offers products like WhatsApp Business Platform, Apple Messages for Business, and Viber for Business to help companies communicate with customers on their preferred channels. edna aims to help companies create world-class customer experiences by enabling two-way conversations, providing 24/7 support, and running targeted campaigns.

Read more about edna

Users also considered
eCall logo
(0)

A2P Messaging and CPaaS for Swiss businesses

eCall Business Messaging enables companies to automate omnichannel customer communication via WhatsApp, SMS, RCS, email and more.

Manage campaigns, appointment reminders, onboarding, renewals, payment notifications and service updates securely from one Swiss messaging platform.

Read more about eCall

Users also considered
Chat Breezes logo
(0)

Live chat software

Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

Read more about Chat Breezes

Users also considered
Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered
ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
Qnvert logo
(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

Users also considered