getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Communications Management Software with Crm - Page 5

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

263 software options

Loyalti logo

Smarter retail loyalty with Spark Loyalty®

Spark Loyalty® gets your message in front of loyal customers and bring them back, day after day. Loyalty matters -- acquiring new shoppers is 25X more expensive than retaining current shoppers. Turn your visitors into a loyal customer community!

Read more about Loyalti

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
Kenect logo

The AI Engine for Dealers

Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations.

Read more about Kenect

Users also considered
Umnico logo

Omnichannel communication platform

Omnichannel messaging platform to raise sales & improve customer support effectivity.

Read more about Umnico

Users also considered
Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

Read more about Watermelon

Users also considered
Everyware logo

Payment processing and communication engagement solution

Everyware integrated payment/SMS solution means easy messaging and payments via text. Multiple ways to pay + efficient customer care. Two-way messaging lets you stay closer to prospects and clients. And when it comes time for you to get paid, they're happy to do so because you make it so convenient.

Read more about Everyware

Users also considered
BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

Read more about BoldDesk

Users also considered
Chatiico logo

Enterprise Messaging Platform

Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

Read more about Chatiico

Users also considered
Sweego logo

Transactional email and SMS with inbound email routing

Sweego helps teams manage transactional customer communications across email and SMS, with delivery tracking, event-based automation and inbound email routing for reply handling and workflow integration.

Read more about Sweego

Users also considered
Perfect Doc Studio logo

Customer Communication Made Simple with AI

Our cloud-based platform streamlines multichannel customer communications with user-friendly tools for composing and delivering personalized business messages in 100+ languages. Integrated with popular business software like BPM and CRM, Doc Studio automates customer communications across 6 channels

Read more about Perfect Doc Studio

Users also considered
Epicor CRM logo

Cloud-based service CRM solution

Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

Read more about Epicor CRM

Users also considered
Experia logo

Customer engagement platform

Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

Read more about Experia

Users also considered
Brand Embassy logo

Social Customer Service Software

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

Read more about Brand Embassy

Users also considered
Dynamics 365 Sales logo

Insights-based collaborative sales engagement

Microsoft Dynamics 365 Sales is a collaborative sales engagement solution that helps connect sellers with customers through their preferred communication channels.

Read more about Dynamics 365 Sales

Users also considered
Smiddle Omnichannel logo

Communication management software for contact centers

Smiddle Omnichannel gives call centers the ability to use the most popular instant messengers to communicate with customers simply and easily. This is all done from a single interface in the workplace of the contact center operator maintaining all the contact center rules of routing.

Read more about Smiddle Omnichannel

Users also considered
Yunique logo

Well-Window to Your Next Level of Customer Experience

We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

Read more about Yunique

Users also considered
Hopper logo

Combine the power of Salesforce and WhatsApp Business

Combine the power of Salesforce and WhatsApp Business.
Implement smart WhatsApp chatbots and improve your team's productivity and client satisfaction!

Read more about Hopper

Users also considered
Square Marketing logo

Email and SMS marketing automation tool

Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. Expand your business with personalized, one-time and automated
email and text campaigns to keep your customers engaged.

Read more about Square Marketing

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

Read more about Gnatta

Users also considered
OptCulture logo

Cloud-based customer loyalty tool for retailers.

OptCulture provides retailers with in-depth analysis of customer purchasing behaviors and preferences, enabling them to tailor their offerings effectively.

Read more about OptCulture

Users also considered
Intaker logo

Cloud-based AI intake & lead management for law firms

Intaker is a cloud-based AI client intake and lead management platform for law firms and service businesses, automating capture.

Read more about Intaker

Users also considered
Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

Apteco PeopleStage is a campaign automation software for multi-channel marketing. It allows for real-time automation with event triggers, omnichannel orchestration, and AI-enhanced optimization. Integrating with key marketing and analytics tools, it streamlines data and workflows. Features include journey design, segmentation, campaign analysis, and contact management.

Read more about Apteco PeopleStage

Users also considered
Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

Read more about Azuba CCM Platform

Users also considered
HelpDesk logo

AI-powered ticketing system

HelpDesk.com is the ticketing capability inside Text.com. Support teams manage tickets from email, chat, Messenger, and SMS in one queue. AI Agent resolves up to 73% of routine questions in chat, and automation routes tickets, escalates SLA risks, and follows up so teams focus on what matters.

Read more about HelpDesk

Users also considered