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Customer Communications Management
Whatsapp

Top Rated Customer Communications Management Software with Whatsapp - Page 3

Last updated: October 2026

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On-Demand Communications

Alerts/Notifications

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Multi-Language

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Klaviyo

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66 software options

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Front

4.5

(293)

207

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled customer service platform for collaboration

Front is a customer ops & communication platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

HappyFox Help Desk

4.6

(93)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered help desk and ticketing software

AI-powered cloud help desk with omnichannel ticketing, Copilot assistance, Autopilot AI Agents, automation, SLAs, self-service, reporting, mobile apps, and 100+ integrations.

inconnect

4.0

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Viber

4.4

(4K)

2.2K

1.3K

439

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Mobile messaging platform

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

RingCX

4.2

(264)

143

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Web1on1

(0)

Online platform with a WhatsApp messaging interface

Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

GMS

(0)

Greenlight Tomorrow.

GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

FilesIT

(0)

Client platform with email filing and portal

FilesIT is a client communication platform that combines automated Outlook email filing with WhatsApp and SMS tracking in a unified client timeline. The software includes ClientHub for document signing with audit trails, integrations with accounting systems like Xero, Sage, and QuickBooks, and AI-assisted email drafting. It offers departmental views, task management, and access controls for client-facing teams.

Blip

(0)

Smart chat platform for digital channels

Blip es una solución de Customer Communications Management que centraliza y automatiza comunicaciones con clientes en WhatsApp, Instagram, Messenger y webchat. Integra datos y APIs con tu CRM/ERP, mantiene contexto omnicanal y ofrece analítica en tiempo real para mejorar servicio y ventas.

Mixdesk

(0)

Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

Adereso

(0)

AI-powered conversational commerce for sales and service

Build AI agents and manage sales and customer service conversations across WhatsApp and other digital channels.

Message.help

(0)

Centralize, automate and manage sales chats with ease

A smarter way to sell through messaging apps. Manage customer chats, close more deals, and grow your business — all in one place.

MonoChat

(0)

AI business apps + one inbox for WhatsApp and Instagram

One inbox for every channel plus an industry app for bookings, payments, documents and follow-ups.

Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Poli

(0)

Multi-channel customer service and sales platform

Poli Digital is a customer service and sales platform centralizing communication across WhatsApp, Instagram, Facebook Messenger, and website chat. It lets multiple agents manage one WhatsApp number, includes chatbot automation, AI-powered conversation summaries, audio transcription, and scheduled messaging. Features include CRM with kanban view, mass messaging via WhatsApp API, and a calling system for lead management.

Cloodot

(0)

One inbox for all your online customer interactions.

Cloodot is a customer interaction management suite to manage chats and reviews from multiple online channels in one inbox.

Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. in one easy to use inbox.