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Top Rated Customer Engagement Software with Contact Management in 2026 - Page 4

Last updated: March 2026

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248 software options

servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Sopro logo

B2B Lead Generation - Flood Your Inbox With Qualified Leads

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Sopro is a global multi-channel prospecting service that helps B2B businesses sell more. Combining expert teams with smart tech, Sopro builds bespoke audiences, runs multi-channel outreach, monitors and acts on buyer intent, and delivers qualified leads straight to your CRM.

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SendJim logo

Direct mail management software

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SendJim is a direct-mail software meant to help build a relationship with your current customers and build your route density with your customer's neighbors through targeted mailings that can be triggered by actions in your CRM.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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emBlue logo

Integrate channels, become omnichannel

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Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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Ideagen Collaboration Portal logo

Enterprise Collaboration with Total Control

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A secure enterprise client portal designed for external stakeholder collaboration with government-grade security standards.

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Hivebrite logo

Most powerful, all-in-one solution for community engagement.

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Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities for your private community. It is easy to set up and fully branded to match your colors.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Revetize logo

Business marketing software for small businesses

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Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

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Customer Engagement is the religious and emotional connection between the customer and the seller. Highly engaged customers buy more, trust more, boost more and are more loyal towards the business. Providing a high quality customer experience is very important and is the key to various industry.

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B2Chat logo

B2Chat Multiagent & MultiChannel

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Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

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Shape logo

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Covideo logo

Video messaging that gets real results

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With Covideo, businesses can record, send, and track your personalized video messages from computer or smartphone. Deliver videos from email, SMS, social media, or CRM. See all the most relevant metrics, updated in real-time, via the easy-to-use reports and analytics.

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

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Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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WalkMe logo

Transform the User Experience

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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MeltingSpot logo

Effective Software Adoption. Seamlessly delivered.

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Optimize user engagement with MeltingSpot by delivering personalized, contextual content directly within your product, fostering long-term interaction.

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Phone2Action Grassroots logo

Communications platform for public affairs and advocacy

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Phone2Action Grassroots (formerly Capitol Canary) is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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MoEngage logo

An Insights-led Customer Engagement Platform

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An intelligent Customer Engagement Platform that brings customer analytics, AI-powered optimization and personalization options to one place.

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