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Top Rated Customer Engagement Software with Contact Management in 2026 - Page 7

Last updated: March 2026

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248 software options

Salesforce for Retail logo

Retail management system for eCommerce businesses

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Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Gleantap logo

Customer engagement platform for e-commerce & hospitality

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Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns

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Manuscry logo

Send handwritten cards to your clients

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Create handwritten card campaigns and boost your customer acquisition and loyalty actions with an emotional touch.

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Sparkcentral logo

Customer service platform for asynchronous messaging

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Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram.

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Cronberry logo

Marketing automation and lead management software

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Cronberry is a cloud-based marketing automation software devised to help businesses in travel, healthcare, education, real estate, insurance, banking, and other industries manage teams, marketing activities, performance evaluation, and more. The platform lets organizations send personalized messages and emails to promote products, services or offers across multiple channels via a unified portal.

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Salesdrive logo

Advanced sales enablement platform for commercial B2B teams

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Salesdrive provides teams with an unfair competitive advantage by offering engaging presentations, compelling business cases and even AR or XR experiences. Linked to your CRM data, it helps to increase efficiency throughout the sales cycle.

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BQUADRO logo

B2B Collaboration platform

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BQUADRO is a cloud-based B2B collaboration platform that helps digitize business operations and maximizes engagement of the entire network.

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INO CX logo

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

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ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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Apex Loyalty logo

Channel & employee loyalty management

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Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

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Emarsys logo

Customer experience and marketing automation platform

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Emarsys is a marketing automation software designed to help businesses of all sizes streamline customer engagement, campaign management, and data collection operations via a unified platform.

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Cordial logo

Cloud-based marketing automation platform

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Cordial is a marketing platform that empowers brands to fully automate their marketing strategies and transform the way they work.

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BotPenguin logo

AI agent builder to automate sales, support, & engagement.

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AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

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Aluminati logo

Alumni management solution for organizations

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Aluminate Community Builder is a cloud-based alumni management solution that helps organizations streamline processes for managing memberships, recruitment, event planning and more. Users can create profiles with information such as name, contact details, biography, employment history, and skills.

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Maropost logo

Omnichannel campaigns that get results

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Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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Solitics logo

Personalised, real-time journeys for fintech and iGaming.

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Solitics is an AI-powered engagement platform for iGaming, trading, fintech and banking. Launch real-time, hyper-personalised journeys using all your data. Respond to user behaviour in 1.8 seconds. Go live in 45 days. One platform. Full control. Real-time results.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

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Interakt logo

Supercharged Customer Engagement and Support platform.

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Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Messangi logo

Digital Customer Engagement Platform

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Delivery personalized content and brand experiences across the customer journey.

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Akita logo

Customer Success Software

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Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers.

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Opportunity CRM logo

CRM for small to midsize businesses

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Opportunity® CRM by Digital4Change® is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

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Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices

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