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Glia

Personalized live customer experience & engagement

Glia - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Glia?

Glia is an all-in-one omnichannel customer engagement platform that enables companies to identify their highest-value website visitors, communicate with them via live chat, audio, or video, and create deeper engagements through co-browsing and live observation. Companies can leverage the application to create more meaningful conversations with their customers, leading to increased online conversions, decreased customer effort, and overall better customer experience.

Benefits of using Glia

Engagement buttons provide an unbroken customer journey

Allows for more meaningful conversations with customers via video, audio, and chat

Live video chat with one-way or two-way video

Co-browsing for dual-cursor collaborative browsing

Real time view of current visitors and their engagement

Starting from

No pricing info

Alternatives with better value for money

Glia's features

Features rating:

5.0

(1)

Account Management

(0)

Alerts/Escalation

(0)

API

(0)

Autoresponders

(0)

Behavior Tracking

(0)

Behavioral Targeting

(0)

Call Center Management

(0)

Canned Responses

(0)

Chat/Messaging

(0)

Collaboration Tools

(0)

Communication Management

(0)

Contextual Targeting

(0)

Customer Experience Management

(0)

Customizable Branding

(0)

Customizable Templates

(0)

Engagement Tracking

(0)

Experience Management

(0)

Feedback Management

(0)

File Sharing

(0)

Geotargeting

(0)

Live Chat

(0)

Mobile Access

(0)

Multi-Channel Communication

(0)

Offline Form

(0)

Proactive Chat

(0)

Queue Management

(0)

Real-Time Analytics

(0)

Real-Time Chat

(0)

Real-time Consumer-facing Chat

(0)

Real-Time Data

(0)

Real-Time Monitoring

(0)

Recommendations

(0)

Remote Access/Control

(0)

Reporting/Analytics

(0)

Screen Sharing

(0)

Session Recording

(0)

Session Transfer

(0)

Social Media Integration

(0)

Surveys & Feedback

(0)

Third-Party Integrations

(0)

Transcripts/Chat History

(0)

Transfers/Routing

(0)

Two-Way Audio & Video

(0)

Unattended Access

(0)

Video Conferencing

(0)

Video Support

(0)

Virtual Assistant

(0)

Website Personalization

(0)

Glia alternatives

Glia

5.0

(1)

Starting from

No pricing info

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

HubSpot Service Hub

4.4

(170)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

ConnectWise Automate

4.1

(132)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.7

Features

4.3

Value for Money

3.9

Customer Support

3.7

Glia integrations (8)

Top integrations

Salesforce Sales Cloud

Google Analytics 360

Salesforce Service Cloud

Playvox

Avaya Experience Platform

Orbipay EBPP

Unqork

ebankIT

Glia support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Phone Support

Knowledge Base

Chat

24/7 (Live rep)

Training options

In Person

Webinars

Documentation

Live Online

Videos

Glia reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

Glia FAQs

Q. Who are the typical users of Glia?

Glia has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money

Q. What languages does Glia support?

Glia supports the following languages:
Spanish, Dutch, French, English, German

Q. Does Glia offer an API?

Yes, Glia has an API available for use.

Q. What other apps does Glia integrate with?

Glia integrates with the following applications:
Salesforce Service Cloud, Google Analytics 360, Salesforce Sales Cloud, Avaya Experience Platform

Q. What level of support does Glia offer?

Glia offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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