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Glia is an all-in-one omnichannel customer engagement platform that enables companies to identify their highest-value website visitors, communicate with them via live chat, audio, or video, and create deeper engagements through co-browsing and live observation. Companies can leverage the application to create more meaningful conversations with their customers, leading to increased online conversions, decreased customer effort, and overall better customer experience.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
5.0
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CHRIS D.
Automotive, 1-10 employees
Used daily for 2+ years
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easy to use, lots of great options to make selling cars easier.
sometimes the log in process can get frustrating
Q. Who are the typical users of Glia?
Glia has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Glia support?
Glia supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Glia offer an API?
Yes, Glia has an API available for use.
Q. What other apps does Glia integrate with?
Glia integrates with the following applications:
Salesforce Service Cloud, Google Analytics 360, Salesforce Sales Cloud, Aura Call Center Elite
Q. What level of support does Glia offer?
Glia offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)