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Top Rated Customer Engagement Software with Customer history - Page 12

Last updated: May 2026

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309 software options

EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Ownchat logo
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Connect, Automate, Succeed

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OwnChat is a conversational marketing platform that helps streamline customer communication on WhatsApp. The platform helps automate messaging, showcase products, and collaborate seamlessly.

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Userlot logo
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Customer Success Platform maximizing Net Revenue Retention

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Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

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Ubots logo
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Value experiences for amazing brands

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Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

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Saysimple logo
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Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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Revere logo
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Ratings and reviews platform for eCommerce

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Revere is a ratings and reviews platform designed for eCommerce brands to collect and manage customer feedback. The software includes moderation tools, question and answer functionality, post-purchase email requests, and AI-enhanced reporting intelligence to analyze customer insights. It integrates with storefronts to display ratings and reviews, supports SEO optimization, and features a Heartbeat tool for tracking popular products in real time.

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Dynosend logo
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Customer experience automation platform

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Dynosend helps businesses engage their customers with email marketing, marketing automation and contact CRM.
Send data-driven emails, sms, webhooks and slack messages in one place.

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atEaseAI logo
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AI-powered customer success & account management platform.

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atEaseAI enables intelligent customer engagement by automatically sending timely, personalized communication based on real-time customer signals. It ensures consistent interactions at scale with options for Human Approval, Custom Control, or Full Autonomy.

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OPINATOR logo
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Customer experience (CX) management platform

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OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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urLive logo
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Personalize customer engagement with live video calls

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Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

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Proem Sports logo
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Fan data platform for sports engagement analytics

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Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

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Pega Customer Decision Hub logo
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Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Metacommerce logo
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Modern consumer engagement and loyalty technology.

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Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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Softbrik logo
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Engage Customers with Voice Surveys & Forms!

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SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

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KNVEY logo
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"Be Easier to Do Business With"

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KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Qnvert logo
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Cloud-based customer engagement solution

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Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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Laivly logo
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Conversational AI platform for Contact Centers

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Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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24x7 Customer logo
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Cloud-based customer engagement platform.

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24x7Customer.com rocks Tele Health! Automated chat - 24/7 patient connect. Book, Manage, Hustle. #HealthTech #CustomerService

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Tractivity logo
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Stakeholder management and engagement platform

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Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

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Exchange Solutions logo
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AI-driven customer loyalty & engagement platform

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Exchange Solutions provides a cloud-based loyalty platform that uses artificial intelligence to personalize customer engagement and optimize promotional campaigns. The platform features real-time analytics, audience segmentation tools, and seamless integration capabilities with existing marketing technology systems. It serves enterprise and mid-market clients across multiple industries including retail, grocery, fuel and convenience, and business-to-business sectors.

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Customer Lobby logo
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Cloud-based customer engagement software

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Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

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Mobile Marketing Cloud logo
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For data-driven, omnichannel and personalized marketing.

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Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

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