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Manhattan Active Omni

(0)

Omnichannel Retail Software

Table of Contents

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Manhattan Active Omni - 2025 Pricing, Features, Reviews & Alternatives

What is Manhattan Active Omni?

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home and pick up in store.

The contact center functionality helps maintain a centralized repository of customer contact and order history, allowing customer support associates to perform order searches, distribute coupon codes and initiate product exchanges. With the RFID scanning capabilities, staff members are able to automatically update and track inventory locations in real-time.

Benefits of using Manhattan Active Omni

Selling, engagement & fulfillment in a single app

Single experience on any device form factor

Shared composable microservices components

Continuous updates

In-app replication of select components in the store

Instant detection of network disconnects

Automatic re-sync when connection is restored

Automatically execute offers and automated promotions

Define event horizons and assign deals

Enable exclusive, customer-targeted offers

Comprehensive view of deal calculations

Starting from

No pricing info

Alternatives with better value for money

Manhattan Active Omni's features

Activity Dashboard

(0)

Activity Tracking

(0)

Automated Routing

(0)

Automatic Call Distribution

(0)

Call Center Management

(0)

Call Recording

(0)

Call Routing

(0)

Call Scripting

(0)

Chat/Messaging

(0)

Communication Management

(0)

Contact Database

(0)

Contact Management

(0)

Content Management

(0)

CRM

(0)

Customer Database

(0)

Customer Experience Management

(0)

Customer History

(0)

Customer Segmentation

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Email Management

(0)

Engagement Tracking

(0)

Feedback Management

(0)

For Retail

(0)

Interaction Tracking

(0)

Inventory Management

(0)

Inventory Optimization

(0)

Item Management

(0)

Knowledge Base Management

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Order Tracking

(0)

Payment Processing

(0)

Performance Management

(0)

Point of Sale (POS)

(0)

Product Identification

(0)

Quality Management

(0)

Queue Management

(0)

Real-Time Analytics

(0)

Real-Time Data

(0)

Real-Time Reporting

(0)

Reporting/Analytics

(0)

Retail Inventory Management

(0)

Sales Reports

(0)

Support Ticket Management

(0)

Surveys & Feedback

(0)

Workflow Management

(0)

Workforce Management

(0)

Manhattan Active Omni alternatives

Manhattan Active Omni

(0)

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

NetSuite

4.2

(1.7K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

QuickBooks Enterprise

4.5

(20.7K)

visit website

Starting from

2210

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

RetailEdge

4.8

(176)

visit website

Starting from

495

One-time payment

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.8

Customer Support

4.8

Manhattan Active Omni integrations (2)

Top integrations

YardView

MarkMagic

Manhattan Active Omni support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Training options

Documentation

Videos

Manhattan Active Omni FAQs

Q. Who are the typical users of Manhattan Active Omni?

Manhattan Active Omni has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What languages does Manhattan Active Omni support?

Manhattan Active Omni supports the following languages:
English

Q. Does Manhattan Active Omni support mobile devices?

Manhattan Active Omni supports the following devices:
Android, iPad, iPhone

Q. Does Manhattan Active Omni offer an API?

No, Manhattan Active Omni does not have an API available.

Q. What level of support does Manhattan Active Omni offer?

Manhattan Active Omni offers the following support options:
Phone Support, Email/Help Desk

Related categories

Retail Management Systems