Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. The contact center functionality helps maintain a centralized repository of customer contact and order history, allowing customer support associates to perform order searches, distribute coupon codes and initiate product exchanges. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations and availability in real-time.
Q. Who are the typical users of Manhattan Active Omni?
Manhattan Active Omni has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Manhattan Active Omni support?
Manhattan Active Omni supports the following languages:
Q. Does Manhattan Active Omni offer an API?
No, Manhattan Active Omni does not have an API available.
Q. What level of support does Manhattan Active Omni offer?
Manhattan Active Omni offers the following support options:
Phone Support, Email/Help Desk