getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software with Customer History (2026) - Page 10

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

297 software options

Seraf logo

Less searching, more doing.

learn more
Seraf is an advanced, AI-powered search platform designed for today’s data-driven workplace. It combines the power of generative AI with unparalleled security features to offer precise, efficient search capabilities without compromising the privacy of your data. With Seraf, your team can instantly a

Read more about Seraf

Users also considered
OpenText Communications logo

Modern archiving, built for compliance Simplify oversight wi

learn more
Modern archiving, built for compliance
Simplify oversight with an intelligent archiving solution for business communications.

Read more about OpenText Communications

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Nixxis Contact Suite logo

Axxelerate your customer interactions

learn more
One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

Read more about Nixxis Contact Suite

Users also considered
LoyaltyXpert logo

Customer Loyalty Management Platform

learn more
AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

Read more about LoyaltyXpert

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

learn more
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered
SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

learn more
Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

Read more about SPREAD

Users also considered
Vivocha logo

Next Generation Customer Interaction Platform

learn more
Vivocha is the simplest and most effective multi-channel online customer engagement service.

Read more about Vivocha

Users also considered
Birdeye Messaging logo

Omnichannel customer communication platform

learn more
Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google.

Read more about Birdeye Messaging

Users also considered
Omnicus logo

Make The Contact Center Your Competitive Advantage

learn more
Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

Read more about Omnicus

Users also considered
Netmera logo

Marketing platform to engage, convert and retain customers

learn more
Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

Read more about Netmera

Users also considered
Prokeep logo

Distribution solution

learn more
Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

Read more about Prokeep

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
FreshLime logo

Customer retention data platform

learn more
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.

Read more about FreshLime

Users also considered
social.plus logo

The best version of every app is Social+

learn more
social.plus offer a comprehensive suite of community features with AI analytics, advanced moderation, and monetization tools to drive engagement and growth.

Read more about social.plus

Users also considered
CRM in Cloud logo

Cloud-based software for managing sales and marketing

learn more
CRM in Cloud is a cloud-based customer relationship management software designed for small and medium-sized businesses. It provides a 360-degree view of your business and customer network, allowing you to manage email, leads, marketing activities, and monitoring.

Read more about CRM in Cloud

Users also considered
CX Genie logo

Cloud-based and AI-enabled chatbot software

learn more
CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

Read more about CX Genie

Users also considered
Prime Cloud logo

Customer loyalty program management

learn more
Prime Cloud by Loyalty Prime is a cloud-based loyalty program management solution that allows retail businesses to create, manage, and track customer loyalty programs. The platform also allows users to manage member accounts, promotions, rewards redemption, referrals, segmentation, campaigns & more.

Read more about Prime Cloud

Users also considered
Quick Hub logo

Reputation management solution

learn more
QuickHub offers a powerful suite for business growth. Quick Reviews enhances reputation with feedback management. Quick Chat provides real-time support and engagement. Quick Social simplifies social media management. Quick Campaigns drives results with impactful marketing strategies.

Read more about Quick Hub

Users also considered
Wiser logo

AI Powered Recommendations App for Shopify

learn more
Wiser is an AI-powered personalized recommendations engine for Shopify which is empowering brands like Kappa, Disney, Star Wars and many more for their product recommendations.

Read more about Wiser

Users also considered
Adobe Journey Optimizer logo

Customer engagement solution

learn more
Adobe Journey Optimizer enables brands to deliver personalized, timely experiences across channels, ultimately driving loyalty and business growth. It unifies real-time data into actionable profiles, supports complex journey orchestration, and leverages AI for optimized interactions.

Read more about Adobe Journey Optimizer

Users also considered
Yunique logo

Well-Window to Your Next Level of Customer Experience

learn more
We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

Read more about Yunique

Users also considered
OnRamp logo

B2B organizations with high-touch customer onboarding

learn more
OnRamp is dynamic customer onboarding software that helps onboarding managers make any high-touch customer onboarding process simple.

Read more about OnRamp

Users also considered
refive logo

Customer engagement and retention platform

learn more
refive helps retailers to retain customers by capturing data and engaging customers via the smart digital receipt.

Read more about refive

Users also considered