getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software with Real-Time Reporting (2026) - Page 6

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

308 software options

NextMe logo

Cloud-based waitlist solution for service-based businesses

learn more
NextMe is a virtual waiting room that helps service-based businesses manage their waitlists and queues. With its intuitive features like self-check-in, customizable SMS notifications, and real-time customer engagement, it enables users to eliminate long lines, improve customer retention, and drive revenue.

Read more about NextMe

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered
hello24.ai logo

Conversational commerce platform

learn more
DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

Read more about hello24.ai

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

learn more
Boost customer engagement with feedback from every touchpoint. Netigate helps you understand what drives loyalty—and take action in real time.

Read more about Netigate

Users also considered
Forumbee logo

Custom community forum creation tool

learn more
Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

Read more about Forumbee

Users also considered
Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

learn more
Intelligent CX Analytics to understand why your NPS drops

Read more about Clootrack

Users also considered
InsuredMine logo

Integrated agency management software for insurance firms

learn more
InsuredMine is a CRM software package for insurance providers. It's designed to consolidate all operations into one platform. Key attributes include sales, engagement, and analytics. It also includes collaboration tools, notifications and alerts, payment processing, and customer data management.

Read more about InsuredMine

Users also considered
Gupshup logo

One-to-one. With Everyone

learn more
A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

Read more about Gupshup

Users also considered
ModuleQ logo

AI platform for sales teams

learn more
ModuleQ provides an AI augmentation solution that supports busy customer/ client-facing professionals and boosts their level of performance.

Read more about ModuleQ

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

learn more
Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered
Qualaroo logo

Powerful Survey And Feedback Management Tool

learn more
Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

Read more about Qualaroo

Users also considered
Vepaar logo

All-In-One Solution for Managing Your Online Business

learn more
Vepaar is a cloud-based customer relationship management software that helps businesses handle operations related to eCommerce stores, customer interaction, and more.

Read more about Vepaar

Users also considered
Scal-e logo

Omnichannel marketing system with customer loyalty programs

learn more
Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.

Read more about Scal-e

Users also considered
Idiomatic logo

Use data to turn feedback into features with confidence.

learn more
Idiomatic is the only customer feedback analytics solution that takes the time to train custom models on custom training data from each individual client we work with.

Read more about Idiomatic

Users also considered
Arena logo

Group Live Chat Platform

learn more
Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

Read more about Arena

Users also considered
Pexip Engage logo

Appointment scheduling software

learn more
Pexip Engage enables organizations to connect with clients and prospects at the time and platform of choice. The omnichannel solution accommodates both physical and virtual meetings and can be scheduled from the website or individual agents.

Read more about Pexip Engage

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
MarketSurge logo

All in one lead management software

learn more
MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

Read more about MarketSurge

Users also considered
Optify logo

Streamlined coaching management system

learn more
Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

Read more about Optify

Users also considered
Talon.One logo

Powerful Promotion Engine for Enterprises

learn more
Talon.One is a Promotion Engine that empowers businesses to deliver relevant, effective and personalized promotions driven by their data. With one integration you can create, manage and track coupon codes, discounts, bundles, referral rewards and loyalty programs all in one holistic platform.

Read more about Talon.One

Users also considered
Potions logo

Personalization software

learn more
Potions is a customer engagement software that helps businesses manage cookieless onsite personalization using AI-driven, sustainable, and privacy-conscious technology. The platform enables administrators to automatically organize list pages and display relevant products based on visitor preferences.

Read more about Potions

Users also considered
LoyaltyStream logo

Loyalty programmes designed to motivate growth and retention

learn more
LoyaltyStream: A premier B2B solution. The modular, flexible platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies. Drive growth, enhance retention & craft unique campaigns with a scalable SaaS.

Read more about LoyaltyStream

Users also considered
Spendgo logo

Loyalty marketing software

learn more
Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

Read more about Spendgo

Users also considered
White Label Loyalty logo

Simple solution for complex needs

learn more
White Label Loyalty helps you understand your customers, and deliver relevant reward experiences. Target your customers by getting to know them first. Get a complete overview of your customers with 1st-party data insights, which will drive your engagement and growth.

Read more about White Label Loyalty

Users also considered
charles logo

Web-based conversational commerce suite for consumer brands

learn more
charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered