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Customer Experience Software with AI/Machine Learning (2026) - Page 5

Last updated: April 2026

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113 software options

ReviewTec logo

Cloud-based review and reputation management solution

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ReviewTec is a cloud-based review and reputation management solution for gathering and managing customer reviews, automating review requests via SMS and email, and integrating with top review platforms. The tool helps businesses of all sizes enhance their online reputation.

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Adobe Real-Time CDP logo

Privacy centric customer data platform software

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Adobe Real-Time Customer Data Platform supports marketers to govern, normalize and collect b2b and b2c data and unify it into real-time profiles that can then be activated across any channels.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

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BEYABLE logo

#1 CRO Platform

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Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

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Octane AI logo

Conversational AI platform for Shopify merchants

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Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

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Squirro logo

Data finds purpose with Squirro

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Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Snaps logo

Conversational AI platform for eCommerce businesses

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Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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SearchBox logo

Automatically improve your site search.

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Your search is awful. It's not your tech. It's the data that drives your search engine. You don't have customer experience data. If you had data about what success looked like your search would be awesome. That's what SearchBox does. It makes search awesome, automatically, using success data.

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Nuacem AI logo

AI powered customer communication platform

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Customer Experience is the overall perception customers have of a brand based on every interaction they have—from discovery to purchase to support.

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Intelligent Engagement Platform logo

Customer engagement and experience software

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NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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