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Customer Experience Software with Engagement Tracking (2026) - Page 8

Last updated: April 2026

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304 software options

Wondering logo

Make product decisions 16x faster with AI-led research.

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Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

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Apteco FastStats logo

Data analysis platform

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Apteco FastStats is data analysis software that enables users to organize and understand their customer data to deliver high performing marketing campaigns. It allows users to explore their data in greater detail than ever before through analysis and visualization tools. FastStats also provides the ability to create customer segments directly from charts and visualizations to improve engagement.

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Alida logo

Customer experience and survey management software

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Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Brandwise logo

Product Authentication & Consumer Data

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Brandwise is an enterprise-grade digitization application for brands to authenticate products and engage with consumers. It is powered by blockchain.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Crowdtech logo

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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LocalClarity logo

Local SEO for multi-location brands

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LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage & respond to customer reviews

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WeHelp logo

Customer experience management software

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WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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Refiner logo

User feedback & customer survey software for SaaS companies

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Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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BlueConic logo

AI-enabled customer data platform (CDP)

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BlueConic fuels commerce growth by maximizing the impact of a brand’s first-party data, supercharged by AI. Built as a Customer Growth Engine, not another CDP, it unifies every customer signal into a living profile, interprets intent through natural interactions, and determines the next best action

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cxomni logo

The Leader in Customer Journey Management

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cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.

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SemanticForce logo

eCommerce intelligence and customer service platform.

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SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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QuickMetrix logo

AI BASED ONLINE REPUTATION MANAGEMENT SOFTWARE

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QuickMetrix is a new-generation digital customer engagement management platform for Social Listening, Online Reputation Management , Social CRM, Social Publishing, Surveys & Crisis Management.

Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi

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Yonder logo

Cloud-based review management tool for travel businesses.

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Yonder is a cloud-based review management platform designed for tourism businesses seeking to enhance customer engagement and streamline operations. The system features an AI-powered chatbot that addresses ninety-five percent of customer inquiries instantly on websites and through Messenger, functioning continuously to capture bookings even during non-business hours. This tourism-specific chatbot integrates seamlessly with reservation systems, allowing businesses to import product descriptions.

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Maropost logo

Omnichannel campaigns that get results

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Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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Responsly logo

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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Surveybox logo

AI platform for creating and managing custom surveys

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AI-Powered Surveys for Smarter Decisions
Surveybox.ai – Simplifying Surveys, Elevating Experiences

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Paytronix logo

Solutions for restaurants, convenience stores and retail.

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Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ

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Messangi logo

Digital Customer Engagement Platform

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Delivery personalized content and brand experiences across the customer journey.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.

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SAP Customer Data Cloud logo

Enhance customer experiences.

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SAP Customer Data Cloudenhances customer experiences across marketing, commerce, sales, and service helping you understand your customers and deliver relevant, trusted, and personalized engagements.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

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CrossEngage offers a Customer Data and Prediction Platform for creating unique and valuable customer experiences.

We combine a real-time solution for customer data and cross-channel campaign management with AI & AutoML methods to easily identify, prioritize, and activate customer audiences.

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