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Customer Experience Software Integrated with Pivotal Tracker (2026)

Last updated: April 2026

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9 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Online helpdesk system and customer service software

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Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels.

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Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Productboard logo

Customer-driven product management system

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Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

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ProdPad logo

Product management and roadmapping for product teams

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ProdPad is a flexible product management tool for product teams to share ideas, collect user feedback, create visual product roadmaps and prioritize effectively

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Cemantica logo

Customer Journey Management Platform

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Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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