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Customer Experience
Zapier

Top Rated Customer Experience Software with Zapier - Page 7

Last updated: May 2026

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167 software options

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Sponsored

SumUp

4.5

(1.4K)

5

1K

4

284

3

83

2

29

1

63

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

POS and payments processing software

SumUp offers card readers and POS systems designed for small businesses across various industries. The platform provides comprehensive payment solutions including portable card readers, self-service kiosks, and invoicing capabilities. SumUp also features financial management tools such as business checking accounts and customer engagement options through gift cards and reward programs, all accessible through a single mobile application.

Read more about SumUp

Users also considered

Twilio

4.4

(502)

5

307

4

137

3

26

2

10

1

22

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered

RingCX

4.2

(255)

5

138

4

69

3

30

2

7

1

11

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered

Thryv

4.2

(515)

5

323

4

94

3

29

2

9

1

60

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered software built for small business growth.

Thryv helps small businesses manage CRM, marketing, scheduling, payments, and customer communication from one AI-powered platform designed to automate workflows, improve efficiency, and drive business growth.

Read more about Thryv

Users also considered

Bitrix24

4.2

(991)

5

458

4

354

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered

Kayako

4.0

(176)

5

68

4

68

3

25

2

5

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered

JustCall

4.1

(224)

5

109

4

70

3

20

2

12

1

13

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Business Communication for Sales & Support Teams

AI Voice Agents for instant responses. Full context for every human interaction. JustCall. Free 14-day trial.

Read more about JustCall

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

Joonbot

(0)

No-code Chatbot

Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

Read more about Joonbot

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered

Fonvirtual Virtual PBX

(0)

Private branch exchange (PBX) solution

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

Read more about Fonvirtual Virtual PBX

Users also considered

Metacommerce

(0)

Modern consumer engagement and loyalty technology.

Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered

FeedMetrics

(0)

AI-powered feedback & complaint management system

FeedMetrics is an AI-powered platform for managing feedback and complaints, gathering input from customers and employees via surveys, campaigns, and complaint channels. Its AI sentiment analysis identifies themes, prioritizes issues, and triggers workflows to assign ownership based on risk. FeedMetrics centralizes feedback management for customer and employee experience initiatives across industries.

Read more about FeedMetrics

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

Users also considered

BetterFeedback

(0)

Qualitative customer feedback analysis software

BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

Read more about BetterFeedback

Users also considered

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