Press'nXPress Pricing, Features, Reviews and Alternatives

Press’nXPress helps companies to monitor and understand customer experience gaps across customer journeys at physical, digital, and voice interaction points in real-time. It enables companies to collect in-the-moment feedback from customers right after the service, integrates collected data across different interaction points, and generates actionable insights for the organizations, to improve, differentiate, stay competitive, and grow.

- Capture Customer Experience Across All Channels
- Turn Data Into Actionable Insight
- Leverage real-time data to maximize performance
- Right Data To Right People
- Alerts & Notifications

With Press'nXPress, you will never have to wait for survey results to capture feedback about your service and products. Our solution gathers intelligence from every conversation, instantly drives actionable insights, and displays them right on your dashboard. Easily find issues-facing products and services, then send them to your team to respond. This more profound understanding of customer preference helps shape a better experience and builds leasing loyalty among your customer base.

Understand customers' experience at every touchpoint of the customer journey. We analyze qualitative and quantitative data through highly accurate algorithms and text analytics engines and reveal customer insights related to key business drivers and key performance indicators. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends and click right through to the details using filtering and search capabilities.