getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Satisfaction Software with CSAT Survey Structure (2026) - Page 3

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

63 software options

QaizenX logo

Listen - Act - Improve

learn more
QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

Read more about QaizenX

Users also considered
e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

learn more
e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

Read more about e-satisfaction.com

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
Truecaller for Business logo

Verified caller ID and customer satisfaction solution

learn more
Truecaller for Business Verified Caller ID is a feature that helps businesses increase their visibility and credibility with customers. By verifying their phone number, businesses can display their company name and logo when making calls, building trust, and improving customer relationships.

Read more about Truecaller for Business

Users also considered
Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

learn more
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered
Grappin logo

Collecting user feedback directly on websites

learn more
Grappin is a tool for collecting user feedback integrated directly on websites, SaaS and ecommerce.

Read more about Grappin

Users also considered
Opin logo

Customer feedback built for modern products

learn more
Opin helps modern SaaS and eCommerce teams collect in-product customer feedback using lightweight surveys triggered by real user actions. Get higher response rates, clearer insights, and AI-powered summaries, without long surveys.

Read more about Opin

Users also considered
mySQM Customer Service QA logo
(0)

FCR Insights Software

learn more
Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

Read more about mySQM Customer Service QA

Users also considered
Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

learn more
Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered
Featurebase logo
(0)

Automate feedback collection with public suggestion boards

learn more
Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Read more about Featurebase

Users also considered
Reeview logo
(0)

Review and reputation management software

learn more
Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered
SMG logo
(0)

Changing how brands act on customer + employee insights

learn more
SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

Read more about SMG

Users also considered
Personalized Agent Intelligent Routing (PAIR) logo
(0)

AI-enabled automated call routing software

learn more
PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered