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Customer Success
Page 4

Customer Success Software with Customizable Reports (2026) - Page 4

Last updated: April 2026

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Features

Support Ticket Management(24)

Reporting/Analytics(88)

Real-Time Notifications(69)

Customizable Reports

Client Portal(28)

Integrated with

Jira(22)

Zoho CRM(14)

Salesforce Sales Cloud(22)

HubSpot CRM(41)

Aircall(12)

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Free(24)

Open Source(2)

Free Trial(52)

One Time License(1)

Subscription(74)

Devices supported

Mac(37)

iPad(33)

Android(36)

Linux(25)

Web-based(91)

iPhone(37)

Windows(40)

Organization types

Small Business(87)

Non Profit(44)

Large Enterprises(77)

Public Administrations(31)

Freelancers(36)

Mid Size Business(84)

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Pega Customer Service

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for managing customer service operations

Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Read more about Pega Customer Service

Users also considered

OnRamp

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

B2B organizations with high-touch customer onboarding

OnRamp is dynamic customer onboarding software that helps you turn any high-touch customer process into a simple, guided experience. With OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale.

Read more about OnRamp

Users also considered

Zuar Portal

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Provide branded Tableau dashboards!

Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

Read more about Zuar Portal

Users also considered

Intelo AI

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Maximize revenue with a customer success AI platform

Intelo is a customer success AI platform for B2B SaaS teams. It provides insights, tools and automation to drive customer outcomes, fuel sustainable revenue and reduce churn. The platform detects risk trends, analyzes product interactions and customer sentiment, and surfaces at-risk accounts and hidden expansion potential so teams can take action.

Read more about Intelo AI

Users also considered

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered

Kapta

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Key account management software

Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand

Read more about Kapta

Users also considered

CustomerX

(0)

Digital solution with resources for customer satisfaction.

CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data to help businesses direct time and resources towards strengthening customer relationships with Customer Success.

Read more about CustomerX

Users also considered

Walnut.io

(0)

Sales experience platform for B2B teams

Walnut is a sales experience platform that helps B2B sales teams create interactive and customized product demos.

Read more about Walnut.io

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered

Baton

(0)

Cloud-based project management and tracking software

Baton is a cloud-based software that helps businesses manage and streamline implementation projects on a centralized platform. It enables users to create auditable projects using built-in templates and track the completion of assigned tasks.

Read more about Baton

Users also considered

Lifetime Analytics

(0)

Leverage explainable AI to identify customer clusters

Lifetime Analytics enables telecom operators to streamline the customer value maximization (CVM) process with a churn and upsell/cross-sell opportunity AI that generates root-cause explanations in natural language.

Read more about Lifetime Analytics

Users also considered

ProsperStack

(0)

Software for automating & enhancing the customer acquisition

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. It helps subscription businesses learn why customers leave so they can make informed product, pricing and remarketing decisions. It provides exit surveys, offers and deflections, segmentation, and AB testing capabilities to optimize customer retention.

Read more about ProsperStack

Users also considered

ScalePad Lifecycle Insights

(0)

Cloud-based customer success solution deliver vCIO services

ScalePad Lifecycle Insights aids MSPs in delivering improved QBRs to their partners. By consolidating data, it enables insightful reporting that highlights risk, exposure, and facilitates collaboration on TCO budgeting and remediation planning.

Read more about ScalePad Lifecycle Insights

Users also considered

SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered

Baton

(0)

Cloud-based project management and tracking software

Baton is a cloud-based software that helps businesses manage and streamline implementation projects on a centralized platform. It enables users to create auditable projects using built-in templates and track the completion of assigned tasks.

Read more about Baton

Users also considered

Velaris

(0)

AI platform for managing customer success teams

Customer Success Platform for B2B SaaS companies, unifying customer data, automating workflows, and enabling proactive engagement. With powerful integrations, real-time health scoring, and enterprise-grade security, Velaris helps reduce churn, drive growth, and scale Customer Success across the entire lifecycle.

Read more about Velaris

Users also considered

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