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Customer Success Software for Small Business (2026) - Page 7

Last updated: February 2026

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168 software options

SuccessBoard logo

Customer success tool for handling retention & satisfaction

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SuccessBoard is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

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EverAfter logo

Set your partners, prospects and customers up for the right

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EverAfter is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Grypp logo

Customer engagement solution for contact centers

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Grypp is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

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ScalePad Lifecycle Insights logo

Cloud-based customer success solution deliver vCIO services

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ScalePad Lifecycle Insights is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

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invido logo

Video Platform For Businesses

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invido is available for Small Business.

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Userlot logo

Customer Success Platform maximizing Net Revenue Retention

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Userlot is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Velaris logo

AI platform for managing customer success teams

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Velaris is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, Phone Support.

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ConfirmKit  logo

User research platform for teams and product people

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ConfirmKit is available for Small Business and offers the following support options: Email/Help Desk, Chat.

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CustomerX logo

Digital solution with resources for customer satisfaction.

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CustomerX is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, Chat.

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Jeeva logo

help leaders transform their companies into customer-centric

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Jeeva is available for Small Business.

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Walnut.io logo

Sales experience platform for B2B teams

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Walnut.io is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Staircase AI by Gainsight logo

Customer relationship platform

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Staircase AI by Gainsight is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

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AppEQ.ai logo

Your Co-Pilot to Drive Revenue Retention

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AppEQ.ai is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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ReFrame Engage logo

Conversational intelligence and customer engagement software

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ReFrame Engage is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

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Adaptive Pulse logo

NLP-enabled predictive analytics platform

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Adaptive Pulse is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

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Baton logo

Cloud-based project management and tracking software

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Baton is available for Small Business.

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Zowie logo

Chatbot tool for handling customer interactions

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Zowie is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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RevGain logo

AI-driven customer success platform

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RevGain is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

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