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Survey Software with Multi-Channel Communication (2026) - Page 3

Last updated: April 2026

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62 software options

Hello Customer logo

AI Voice of Customer platform for actionable insights

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Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer surveys at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner’s AI-powered platform executes and analyzes surveys at scale, uncovering deep customer sentiment and feedback insights. It helps organizations improve CX, efficiency, and growth by enhancing outreach and turning survey data into actionable intelligence across industries worldwide.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Caliber logo

Reputation management software

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Caliber Platform helps optimize the impact of your activities and mitigate crises by getting a real-time understanding of your stakeholders with our accurate brand and reputation data.

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Marigold Grow logo

Custom engagement and insights platform

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Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

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Qmatic logo
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Customer journey management solution for enterprise clients

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Improve your services even more by using customers’ feedback as well as different kinds of data. Show your customers that their opinions and experiences matter.

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SMG logo
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Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Me-Grow Enterprise logo
(0)

Integrated Insights Management Platform (AI-powered)

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Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

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Press'nXPress logo
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Capturing customer feedback in real-time at any interaction

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Press’nXPress helps organizations to improve customer experience by providing them real-time insights. A simple and easy-to-implement survey solution that continuously measures experience at all physical and digital touchpoints. Utilizes experience metric scores such as XPress, NPS, CSAT, eNPS, eSAT

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Skeepers Feedback Management logo
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Understand and improve your customer experience

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Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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