Antlere Pricing, Features, Reviews & Comparison of Alternatives

Antlere

Multi-channel Net Promoter Score (NPS) survey software

4.67/5 (3 reviews)

Antlere overview

What is Antlere?

Antlere is a web-based Net Promoter Score (NPS) survey software which enables brands to distribute surveys through multiple channels and analyze customer feedback. Customers can be sent 2-question NPS surveys by email or SMS, asked in-store, or surveys can be embedded directly in websites. Antlere automatically decodes feedback for interpretation, with text analysis to give insight into trending topics, and sentiment analysis to identify positive, negative, or neutral emotion in feedback. Manual and automatic tags allow users to organize feedback and analyze trends, and the number of mentions of individual products and services can also be tracked.
antlere.com

Pricing

Starting from
$49/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
Antlere screenshot: NPS surveys can be distributed via email, SMS, web links, and moreGrow Your Retail Store With AntlereAntlere screenshot: Users can track trends, analyze text and sentiments, and more

Antlere reviews

Excellent
2

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  4.7
  5.0
ANAS ALI

Its pretty interactive, and easy to use.

Used monthly for 6-12 months
Reviewed 2017-11-21
Review Source: Capterra

Pros
Antlere is self explanatory, advance, economical and high tech The research you conduct through it generates detailed analysis

Cons
There is no Cons as such but the overall trend is difficult at times to digest for companies as the analysis is so direct it troubles them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Abdul Aziz

The software is very fast and user-friendly

Used daily for less than 6 months
Reviewed 2017-11-15
Review Source: Capterra

Too many benefits I got through this software. My business is getting better through this.

Pros
User-friendly and the quick response is the main thing I like in this software. Besides this the features of this software are awesome.

Cons
Sometimes some of the issues come in front of me but I think that's because of internet connectivity. I am not 100% sure about it but it makes me awaiting sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mueez Najam Qureshi

We at office usually require to run employee satisfaction surveys and they had all we needed.

Used daily for less than 6 months
Reviewed 2018-03-28
Review Source: Capterra

I now know which things to concentrate on more than the other with regards to the employee satisfaction. This softwares advance analytics pin pointed the problems and now we are working on fixing them. This was a good investment

Pros
The Rapid customer support responses i received while setting up my survey plus and the way you create a survey. Clean and simple

Cons
The loading time at some places of the software was a bit much plus i encountered some difficulties while creating the survey questions as some buttons that were there and were not working so i got a bit confused but than i went through the tours and contacted the support team and i was good to go

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Antlere pricing

Starting from
$49/month
Pricing options
Subscription
Free trial
View Pricing Plans

15-day free trial, no credit card required.
Basic: $49/month (paid monthly) or $39/month (paid annually).
Intermediate: $99/month (paid monthly) or $79/month (paid annually).
Advanced: $149/month (paid monthly) or $119/month (paid annually).
Contact Antlere for Enterprise plans.

Antlere features

Customizable Branding
Email Integration
Reporting & Statistics
Surveys & Feedback

API (416 other apps)
Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (224 other apps)
Calendar Management (197 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (162 other apps)
Customer Database (186 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (199 other apps)
Data Import/Export (209 other apps)
Electronic Payments (160 other apps)
Reminders (199 other apps)
Social Media Integration (193 other apps)
Third Party Integration (260 other apps)

Videos and tutorials

Additional information for Antlere

Key features of Antlere

  • Embeddable surveys
  • Multiple question types
  • Data analysis tools
  • Online surveys
  • Mobile surveys
  • Personalized introduction messages
  • Inline editing
  • Product & service mention tracking
  • Loyalty meter
  • Loyalty discounts
  • Campaign segmentation
  • Customizable branding
  • Sentiment analysis
  • Trend analysis
  • Customer segmentation
  • Text analytics
  • Survey stats
  • Manual & automatically generated tags
View All Features

Benefits

Surveys can be distributed to customers via email ot SMS, sent out as web links, embedded directly in websites, or customers can be asked for their responses in-store.

Segmented campaigns can be created to determine which customers, store locations, and purchasers of which product or service have had a positive experience of the brand.

Survey branding can be customized with company logos, personalized introduction messages, and inline text editing.

Text analytics gives users insight into which topics are trending, and sentiment analysis can be used to interpret whether emotion expressed in feedback is positive, negative, or neutral.

Automatic and manually-generated tags allow users to organize feedback and analyze trends, and users can also track the number of times any service or product was mentioned positively.