Additional information for Antlere
Key features of Antlere
View All Features
- Embeddable surveys
- Multiple question types
- Data analysis tools
- Online surveys
- Mobile surveys
- Campaign segmentation
- Customizable branding
- Text analytics
- Sentiment analysis
- Manual & automatically generated tags
- Trend analysis
- Survey stats
- Customer segmentation
- Personalized introduction messages
- Inline editing
- Product & service mention tracking
- Loyalty meter
- Loyalty discounts
Surveys can be distributed to customers via email ot SMS, sent out as web links, embedded directly in websites, or customers can be asked for their responses in-store.
Segmented campaigns can be created to determine which customers, store locations, and purchasers of which product or service have had a positive experience of the brand.
Survey branding can be customized with company logos, personalized introduction messages, and inline text editing.
Text analytics gives users insight into which topics are trending, and sentiment analysis can be used to interpret whether emotion expressed in feedback is positive, negative, or neutral.
Automatic and manually-generated tags allow users to organize feedback and analyze trends, and users can also track the number of times any service or product was mentioned positively.