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Bonga Cloud Logo

Call center software

Table of Contents

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Is this product right for your business?

Find out with a

Bonga Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Bonga Cloud overview

What is Bonga Cloud?

Bonga Cloud is a call center software that helps businesses manage routing, agent performance monitoring, real-time analytics, task management, and more. The platform enables managers to gain insights into outbound and inbound calls, monitor active calls and track call disposition using a centralized dashboard.

Starting price

125flat rate /
per month

Alternatives

with better value for money

Bonga Cloud’s user interface

Ease of use rating:

Bonga Cloud reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Bonga Cloud's key features

Most critical features, based on insights from Bonga Cloud users:

Automatic call distribution
Call center management
Computer telephony integration

All Bonga Cloud features

Features rating:

Activity tracking
API
Auto-Dialer
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Callback scheduling
Caller id
Dashboard
Inbound call center
IVR
Manual dialer
Monitoring
Performance management
Predictive dialer
Progressive dialer
Queue management
Reporting/Analytics
Third-Party integrations

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Bonga Cloud pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Trial

0.00

Features included:

  • Bonga DID number
  • 7x5 Email support
  • Up to 1 Agent

Bonga Basic

125

Per month

Features included:

  • Up to 3 agents
  • Admin account
  • Bonga DID number
  • 7x5 Email support

Bonga Pro

310

Per month

Features included:

  • Up to 10 agents
  • Custom DID number
  • 8x5 Call & Email support
  • Bonga Integrations

Bonga Premium

510

Per month

Features included:

  • Up to 20 agents
  • Bring Your Own SIP
  • 12x6 Call & Email support
  • Custom Integrations

Bonga Gold

1,300

Per month

Features included:

  • Endless opportunities await.
  • You are clear on what you seek.
  • Don't be scared by the numbers.
  • Reach out to us on support@bongacloud.com

User opinions about Bonga Cloud price and value

Value for money rating:

Bonga Cloud integrations (1)

Top integrations

Bonga Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
Chat

Training options

Documentation
In Person
Webinars
Live Online

Bonga Cloud FAQs

Q. What type of pricing plans does Bonga Cloud offer?

Bonga Cloud has the following pricing plans:
Starting from: $310.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Bonga Cloud?

Bonga Cloud has the following typical customers:
Non Profit, Public Administrations, Small Business


Q. What languages does Bonga Cloud support?

Bonga Cloud supports the following languages:
English


Q. Does Bonga Cloud offer an API?

No, Bonga Cloud does not have an API available.


Q. What other apps does Bonga Cloud integrate with?

Bonga Cloud integrates with the following applications:
Splynx


Q. What level of support does Bonga Cloud offer?

Bonga Cloud offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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