getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Charla Logo

Connect with your visitors instantly with live chat software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Charla - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Charla overview

What is Charla?

Charla Live Chat connects you with your visitors instantly, so you can be there for your clients, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.

Key benefits of using Charla

Charla offers every tool you need to deliver the best customer experience.

Live Chat & Proactive Conversations
Helpdesk and Tickets Management
Knowledge base
Customer Feedback
Dashboard and Visitors Insights
iOS and Android Mobile Apps
WordPress, Shopify and Magento Extensions

Starting price

3per user /
per month

Alternatives

with better value for money

Charla’s user interface

Ease of use rating:

Charla reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Charla's features

Activity dashboard
API
Autoresponders
Canned responses
Chat/Messaging
Collaboration tools
Contact management
Customizable branding
File sharing
Interaction tracking
Mobile access
Multi-Channel communication
Offline form
Proactive chat
Real-Time analytics
Real-time consumer-facing chat
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Search/Filter
Support ticket management
Surveys & feedback
Third-Party integrations
Transcripts/Chat history

Charla alternatives

Charla logo

Starting from

3

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

55

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lucky Orange logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Charla pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Premium

3

/user

Per month

User opinions about Charla price and value

Value for money rating:

Charla integrations (2)

Top integrations

Charla support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Charla FAQs

Q. What type of pricing plans does Charla offer?

Charla has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Charla?

Charla has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Charla support?

Charla supports the following languages:
English


Q. Does Charla support mobile devices?

Charla supports the following devices:
Android, iPhone


Q. Does Charla offer an API?

No, Charla does not have an API available.


Q. What other apps does Charla integrate with?

Charla integrates with the following applications:
WordPress, Shopify


Q. What level of support does Charla offer?

Charla offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories