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Chronicall
Cloud-based call centre management solution
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Chronicall - 2026 Pricing, Features, Reviews & Alternatives
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Chronicall overview
What is Chronicall?
Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.
Chronicall allows supervisors to view live call statistics and agent activity levels to ensure service level adherence. It offers a real-time dashboard that displays call center metrics, including wait times, abandonment rates, and agent status, on wallboards.
Key benefits of using Chronicall
• Offers data analytics and real-time performance updates.
• Users can access standard and custom reports.
• Provides wallboards to track performance in real-time.
Starting price
Alternatives
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Chronicall’s user interface
Chronicall reviews
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No reviews
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Chronicall alternatives
Chronicall
Starting from
No pricing info
Zendesk Suite
Starting from
55
Per month
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29
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Chronicall integrations (1)
Top integrations
Chronicall support options
Typical customers
Platforms supported
Support options
Training options
Chronicall FAQs
Chronicall has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Chronicall support?
Chronicall supports the following languages:
English, Chinese (Simplified), French, German, Italian, Portuguese, Russian, Spanish
Q. Does Chronicall offer an API?
Yes, Chronicall has an API available for use.
Q. What other apps does Chronicall integrate with?
Chronicall integrates with the following applications:
Avaya Cloud Office
Q. What level of support does Chronicall offer?
Chronicall offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat