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Citadel Team Logo

Internal communications and collaboration platform

Table of Contents

Citadel Team - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Citadel Team overview

What is Citadel Team?

Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chats, voice calls, and video conferences. The centralized platform enables managers to grant access permissions to specific users, create multiple groups, and share photos, videos, and documents with colleagues, streamlining workflows across the organization.

Citadel Team allows enterprises to secure business communication with data encryption and sort through interactions to find specific results using the search functionality. Employees can create individual user profiles with work email addresses and send private or group messages to team members. Plus, managers can organize groups into various rooms based on projects, teams, or communities to maintain compliance.

Citadel Team enables organizations to store contact numbers in a built-in database, sort contacts using accented initials, and identify internal members and external teams with personalized icons. The solution provides users with tools to accept or decline chat invitations and mark important messages as favorites.

Starting price

Free

Alternatives

with better value for money

Citadel Team’s user interface

Ease of use rating:

Citadel Team reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Citadel Team's key features

Most critical features, based on insights from Citadel Team users:

Access controls/permissions
Activity/News feed
Alerts/Notifications
API
Blogs
Chatbot
Chat/Messaging
Collaboration tools
Communication management
Contact management

All Citadel Team features

Features rating:

Access controls/permissions
Activity/News feed
Alerts/Notifications
API
Blogs
Chatbot
Chat/Messaging
Collaboration tools
Communication management
Contact management
Content management
Document management
Document storage
Drag & drop
Employee database
Employee directory
File sharing
Knowledge management
Live chat
Mobile access
Mobile alerts
Role-Based permissions
Search/Filter
Secure data storage
Task management
Third-Party integrations
User profiles
Video conferencing
Workflow management

Citadel Team alternatives

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Starting from

Empty state illustration for "No pricing info"

No pricing info

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Features
Value for Money
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Starting from

25

/user

Per month

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Connecteam logo
visit website

Starting from

29

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Ease of Use
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Customer Support
monday.com logo
visit website

Starting from

9

/user

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Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Citadel Team pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Citadel Team price and value

Value for money rating:

Citadel Team support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

In Person
Documentation
Webinars

Citadel Team FAQs

Related categories