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Convoso vs Squaretalk Comparison (2026)
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Good recommendations?
Convoso
5
246
4
114
3
28
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Squaretalk
5
111
4
21
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.
Squaretalk is an all-in-one contact center platform with voice calls, Power Dialer, WhatsApp Business Messaging, SMS, and email that increases lead engagement, contact rates, team performance, and personalization Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
395
5
4
3
2
1
246
114
28
6
1
- Value for money
- Ease of use
- Features
- Customer support
4.8
133
5
4
3
2
1
111
21
0
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Hector D.
Admin
Nicholas W.
Operations Manager
Brian R.
Assistant
Pros
Issam H.
Business Owner
Venkat R.
Sales Manager
Eliza L.
Operations Director
Cons
Keith O.
Sales Team Manager
Samyak D.
Data Analyst
Dennis V.
Manager
Cons
Venkat R.
Sales Manager
Jitendra P.
Product Manager
mathew s.
IT Officer
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last review3 days ago
Key features
- Total features84
- 2-Way Messaging
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Specific Caller ID
- Chat/Messaging
- Code-free Development
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Conversation Intelligence
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Deal Management
- Drag & Drop
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- For Cloud Phone Systems
- For Contact Centers
- For Sales Teams/Organizations
- For Sales/Marketing
- Generative AI
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- KPI Monitoring
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Meeting Management
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Personalization
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Purchasing & Receiving
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- Rules-Based Workflow
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Scheduling
- Sentiment Analysis
- Speech Recognition
- Task Management
- Templates
- Third-Party Integrations
- Transfers/Routing
- Unattended Automation
- Unified Communications
- Virtual Call Center
- Virtual Extensions
- Virtual Personal Assistant (VPA)
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Automation
- Workflow Management
- Workforce Management
- Total features147
- 2-Way Messaging
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Specific Caller ID
- Chat/Messaging
- Code-free Development
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Conversation Intelligence
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Deal Management
- Drag & Drop
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- For Cloud Phone Systems
- For Contact Centers
- For Sales Teams/Organizations
- For Sales/Marketing
- Generative AI
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- KPI Monitoring
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Meeting Management
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Personalization
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Purchasing & Receiving
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- Rules-Based Workflow
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Scheduling
- Sentiment Analysis
- Speech Recognition
- Task Management
- Templates
- Third-Party Integrations
- Transfers/Routing
- Unattended Automation
- Unified Communications
- Virtual Call Center
- Virtual Extensions
- Virtual Personal Assistant (VPA)
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Automation
- Workflow Management
- Workforce Management
Integrations
- Total integrations13
- Balto
- Dynamics 365 Business Central
- Freshdesk
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Pipedrive
- Salesforce Sales Cloud
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Connect
- boberdoo
- Total integrations7
- Balto
- Dynamics 365 Business Central
- Freshdesk
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Pipedrive
- Salesforce Sales Cloud
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Connect
- boberdoo
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