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CT-MAX Logo

Computer telephony integration solution for call centers

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CT-MAX - 2026 Pricing, Features, Reviews & Alternatives

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CT-MAX overview

What is CT-MAX?

CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

CT-MAX includes automatic voice support and push dialing, which routes incoming calls to a specified group of operators. It provides caller ID to users, which enables viewing customer information such as phone number, customer name, and more on the display screen. The platform also allows users to adjust the frequency of incoming calls according to an employee's work skills.

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CT-MAX’s user interface

Ease of use rating:

CT-MAX reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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CT-MAX's features

Alerts/Escalation
Auto-Dialer
Automatic call distribution
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call transfer
Caller id
Computer telephony integration
CRM
Inbound call center
IVR
Manual dialer
Monitoring
Outbound call center
Predictive dialer
Progressive dialer
Queue management
Reporting/Analytics
Voice mail

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CT-MAX integrations (1)

Top integrations

CT-MAX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Live Online
Documentation

CT-MAX FAQs

Q. Who are the typical users of CT-MAX?

CT-MAX has the following typical customers:
Public Administrations, Small Business

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Q. What languages does CT-MAX support?

CT-MAX supports the following languages:
Japanese


Q. Does CT-MAX offer an API?

No, CT-MAX does not have an API available.


Q. What other apps does CT-MAX integrate with?

CT-MAX integrates with the following applications:
Zoho CRM


Q. What level of support does CT-MAX offer?

CT-MAX offers the following support options:
Email/Help Desk, Phone Support

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