App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

How GetApp verifies reviews

GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Everest

Customer complaint management and quality assurance software

Everest - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Everest?

Everest is a complaint management and quality assurance solution, designed to cater to a multitude of public-facing industries. Spanning financial, healthcare, manufacturing, food products, logistics and government sectors, the fully tailorable system is known to be deployed by some of the world's leading businesses. Equipped with built-in configurable setup options to meet unique software requirements, Everest features an intuitive UI and scalable access for 1-1000 users with definable privileges. The system then builds customer relationships by encouraging their engagement with timely responses, gathering data from web portals, call centers or via direct entry.

Similarly, Everest also tracks customer concerns with the view to reaching resolution, while handling potentially complex complaint procedures. Businesses can strive for continuous support improvement with the ability to analyze trends in service and quality performance, generating reports from real time data and configuring them within an executive dashboard. In addition, the in-touch call center module allows customer call information to be recorded, retrieved, edited and summarized as communication histories. Live Lookup then ensures that online connectivity to an external data store beyond the built-in application database is possible, keeping Everest updated.

Benefits of using Everest

Everest is a customizable on-premise or cloud hosted solution that offers complaint management and quality assurance capabilities for increasing customer loyalty and improving service quality.

Use custom web forms and fields to capture feedback and complaint information within customer, internal and supplier web portals, leveraging seamless integration into existing websites.

Manage customer and consumer complaint resolution, customer service and support operations, continuous quality improvement, product defects plus corrective actions and preventative actions (CAPA).

Capture customer calls with the integrated or standalone call center module, capable of retrieving customer records and histories in summarized or more detailed formats.

Reports and charts can be generated rapidly and configured within an executive dashboard running live data, with reports able to be emailed out and shared from the system.

Starting from

150

Alternatives with better value for money

Everest's features

Features rating:

(1)

Access Controls/Permissions

(0)

Activity Dashboard

(0)

Alerts/Escalation

(0)

API

(0)

Audit Management

(0)

Audit Trail

(0)

Canned Responses

(0)

Case Management

(0)

Compliance Tracking

(0)

Corrective and Preventive Actions (CAPA)

(0)

Customer Complaint Tracking

(0)

Customer Service Analytics

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Data Import/Export

(0)

Email Templates

(0)

Feedback Management

(0)

Incident Management

(0)

ISO Compliance

(0)

Issue Management

(0)

Issue Tracking

(0)

Quality Assurance

(0)

Real-Time Reporting

(0)

Reporting & Statistics

(0)

Risk Management

(0)

Routing

(0)

SSL Security

(0)

Support Ticket Management

(0)

Support Ticket Tracking

(0)

Workflow Management

(0)

Everest alternatives

Everest

5.0

(1)

Starting from

150

Free trial

Free version

Ease of Use

5.0

Features

Value for Money

Customer Support

5.0

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

FaceUp Whistleblowing System

4.8

(43)

visit website

Starting from

129

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.8

Customer Support

4.8

HubSpot Service Hub

4.4

(170)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Everest pricing

Value for money:

0.0

Starting from

150

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Everest integrations (1)

Top integrations

Microsoft Excel

Everest support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Everest reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support

Rating distribution

Everest FAQs

Q. What type of pricing plans does Everest offer?

Everest has the following pricing plans:
Starting from: $150.00

These products have better value for money

Q. Who are the typical users of Everest?

Everest has the following typical customers:
Large Enterprises, Mid Size Business

Q. What languages does Everest support?

Everest supports the following languages:
English

Q. Does Everest offer an API?

Yes, Everest has an API available for use.

Q. What other apps does Everest integrate with?

Everest integrates with the following applications:
Microsoft Excel

Q. What level of support does Everest offer?

Everest offers the following support options:
Email/Help Desk, Phone Support

Related categories