App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
HelpCenter
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk software
Table of Contents
Is this product right for your business?
Find out with a
HelpCenter - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
HelpCenter overview
What is HelpCenter?
HelpCenter is a cloud-based helpdesk ticketing, FAQ and live chat software specifically designed for e-commerce. With HelpCenter, users can create an interactive FAQ page to answer their customer help questions, while also letting them ask questions through a live chat service. HelpCenter also has a feature that allows them to set up tabs on their store which allows customers to navigate through pages of information at their own leisure.
Starting price
Alternatives
with better value for money
HelpCenter’s user interface
HelpCenter reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
1
0
0
0
0
HelpCenter's key features
Most critical features, based on insights from HelpCenter users:
All HelpCenter features
Features rating:
HelpCenter alternatives
HelpCenter
Starting from
No pricing info
Freshdesk
Starting from
19
Per month
ISL Light
Starting from
34.90
Per month
Bitrix24
Starting from
61
Per month
HelpCenter integrations (1)
Top integrations
HelpCenter support options
Typical customers
Platforms supported
HelpCenter FAQs
HelpCenter has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What languages does HelpCenter support?
HelpCenter supports the following languages:
English, French
Q. Does HelpCenter offer an API?
No, HelpCenter does not have an API available.