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Iperius Remote Logo

Remote desktop software for support and file transfer

(2)

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Iperius Remote Reviews

Overall rating

4.2

/5

202

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10

Reviews by rating

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Pros and cons

I am a big fan of iperius Remote, I hope that they will continue to offer this great and ingenious software in this form in the future.
Iperius Remote is an excellent and secure remote access solution. It is easy to use, and the user interface is intuitive and user friendly.
It's absolutely easy-to-use, the connection is stable and has a good quality. There are also basic file transfer and chat functions, so it can be considered a pretty complete tool for remote desktop.
If the development of the software continues, Iperius will get more customers. However, the mistake should not be made to increase prices, otherwise customers will be lost.
One downside for me is that it can be a bit pricey, particularly for smaller businesses or individuals.
It is some what unstable, it is not always possible to see online clients from address book.
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202 reviews

Recommended

RE
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Robert E.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helpful for remote access to servers/pcs

Reviewed 3 months ago

Very positive. I looked for an easy to implement and easy to handle solution. I found it with Iperius Remote.

Pros

Easy to install and manage. Easy to handle the remote connections, Fast in working on remote server.

Cons

Licensing seems a bit complicate as it should be.

GS
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Gregory S.

Wholesale, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy To Use Remote Access Software

Reviewed 3 months ago

Does what I need, when I need it and it's easy for the remote operator to use and understand.

Pros

Ease of use and the features that I need for remote access.

Cons

Cost is always an issue. However, Iperius Remote is a very good value.

SH
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Sam H.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Horizone Ltd

Reviewed 3 months ago

Overall, it is very positive. Other than the occasional crashing, we have no complaints.

Pros

It's easy functionality and simple enrollment on PCs

Cons

The software occasionally crashes for certain PCs. The PC remotely connecting to the PC that needs support, so our PCs crash. The user is unaffected.

MM
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Marco M.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My Experience With Iperius Remote

Reviewed 5 months ago
Pros

from remote access to screen sharing, Iperius Remote has been of immense help.

Cons

No issues yet as Iperius Remote has all we need

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Alice B.

Accounting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Authentic remote desktop setup

Reviewed a year ago

It enables me to work from any place using my iOS device. The platform has enabled the company to save on renting space since members can work from remote areas. The connection is secured with end-to-end encryption for effective collaboration and effective data security.

Pros

Iperious Remote has offered efficient tools for setting up remote desktop for workforce team. It has secure database server that can serve users based on the organization demands. It enhances faster and convenient file transfer among team members.

Cons

The performance has not been affected by any external interruptions since we deployed it.

ss
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simon s.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Remote PC fixes

Reviewed a year ago

Could be better

Pros

Quite easy to use. Easy to deploy for clients

Cons

Everytime there is an update, we often lose access to the system. It shoudl update automatically.

ID
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Ilias D.

Computer Networking, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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First impresssions

Reviewed a year ago

We are just starting but so far everything looks OK !

Pros

Ease of deployment: same procedure for both the helper and the unattended PC

Cons

Grouping of PCs needs some refinement, e.g. selecting in which group to put a PC

VT
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Valentina T.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Iperius Remote Review

Reviewed 2 years ago

Overall, I'd definitely recommend giving it a try. It's got a lot of features that set it apart from other options on the market, and the support team is pretty helpful too.

Pros

I've been using Iperius Remote for a while now and I gotta say, it's a pretty solid choice for remote access and support. It's got a ton of features that make it super handy for remote desktop, file transfer, and even remote printing and rebooting. The interface is easy to use and it's pretty reliable, which is a plus.

Cons

The only downside is the price, but if you're in need of a good remote access tool, I think it's worth it.

HA
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Henrik A.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Use of Iperius Remote

Reviewed 3 years ago
Pros

Reasonable price, and easy to use. Thats it

Cons

It is some what unstable, it is not always possible to see online clients from address book

KD
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Kevin Dieter W.

Hospital & Health Care, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Iperius 3.6.6

Reviewed 3 years ago
Pros

The price has been the main argument, but no installation is required either

Cons

File transfer and the address book, e.g. there is apparently no way to delete entries.

FP
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FORGET P.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good product to reasonable price

Reviewed 3 years ago
Pros

Secure, easy to use pretty look of the interface

Cons

It is not very easy to transfer files from the computer

mm
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marco m.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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easy software for help desk

Reviewed 4 years ago

very easy to use also for new users, just give them the link for download

Pros

easy to use nothing to install, simply download and run. Nothig to explain to other user about usage

Cons

no features to transer files. When you use remote connection with other people it coul be useful to have the possibility to transfer files

Vendor response

Thank you for the valuable feedback. For greater clarity regarding your cons: the file transfer feature is available in Iperius Remote.

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Daniele N.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remote desktop connection software at good price and easy-to-use

Reviewed 7 years ago

Free and easy to use

Pros

You can install it in background for unattended accesses and protect it by a custom password. It's absolutely easy-to-use, the connection is stable and has a good quality. There are also basic file transfer and chat functions, so it can be considered a pretty complete tool for remote desktop

Cons

This software works fine and fit perfectly my needs but need to improve some features for example reports

VR
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Valentín R.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Es un buen programa pero aún tiene que mejorar un poco

Reviewed a month ago

Bien, es un buen programa pero aún tiene que mejorar un poco

Pros

Que es muy versatil y el sistema de usuarios y grupos puedo limitar el acceso a según que nivel de usuario.

Cons

En MAC no acaba de funcionar muy bien, en MAC no tiene la opción de acceso desatendido como Windows, en APPLE no tiene control solo ver y lo más importante, en Windows al cambiar de resolución en el ordenador que hace la asistencia, en vez de escalar, se ve pixelado.

Showing original review in Spanish. See translation

RH
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Ramiro H.

Information Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bueno pero le queda camino

Reviewed 3 months ago

Funciona bastante bien, pero notamos a faltar algunas opciones que existen en otras aplicaciones del sector y que nos hacen en algunos momentos utilizar otros softwares de este tipo.

Pros

Las opciones que ofrece, aunque le faltan algunas, empieza a ser interesante

Cons

Algunos problemas con el bloqueo en mayúsculas

Showing original review in Spanish. See translation

RS
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Rocco S.

Consumer Electronics, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Qualcossa da rivedere

Reviewed 3 months ago

Ok funzioni rubrica ma alcune volte devo utilizzare un sw alternatico perchè non funzionante. Glia aggiornamenti dovrebbero avvenire automaticamente

Pros

Facilità di utilizzo, assistenza disponibile

Cons

Non sempre permette il collegamento remoto

Showing original review in Italian. See translation

at
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antonio t.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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bueno pero mejorable

Reviewed 3 months ago

me gusta el programa, agradeceria que fuera mas fluido el uso, mientras estas conectado al otro ordenador. pero de todos modos en el resto de cosas, me gusta y me ayuda mucho, lo uso casi a diario.

Pros

la facilidad y que la conexion es muy estable

Cons

la velocidad, la velocidad a la hora de controlar el otro ordenador es bastante baja. y conectarte des la app del movil es horroroso, no hay forma de hacerlo bien

Showing original review in Spanish. See translation

CP
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Corrado P.

Computer Networking, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Valutazioni globali

Reviewed 3 months ago

Positiva, rispetto alla concorrenza lo consiglierei per mille aspetti

Pros

Semplicità di installazione, stabilità, app mobile, assistenza

Cons

App mobile non sempre stabile, ma attraverso le segnalazioni si sta raggiungendo un livello ottimale

Showing original review in Italian. See translation

GP
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Giovanni P.

Machinery, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Valutazione Iperius Remote

Reviewed 8 months ago

Direi cresciuta con la crescita di Iperius. Abbiamo iniziato ad utilizzare Iperius Remote dal 2021 e ci è piaciuto dare credito e supporto ad una software house italiana.

Pros

Ad oggi ha le funzionalità che ci servono maggiormente

Cons

Siamo partiti con la 3.6 ed era parecchio instabile....ora siamo alla 4.5 e direi che nel tempo è parecchio migliorata. Segnaliamo sempre possibili bugs al service Iperius.

Showing original review in Italian. See translation

SP
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Simona P.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Comodo e con ottimo rapporto qualità/prezzo

Reviewed 9 months ago

Esperienza buona e conveniente la spesa per il prodotto

Pros

Comodità di accesso e spese ragionevole per il servizio

Cons

Alcuni problemi di connessione in alcune occasione e impossibilità di trasferire i file con semplice "copia/incolla". Audio non condiviso

Showing original review in Italian. See translation

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Fabio M.

Computer Hardware, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fondamentale in azienda

Reviewed 10 months ago
Pros

Semplicità d'uso, grafica essenziale, ottima velocità sono le caratteristiche principali di iperius remote. Anche la facilità con cui si riesce a far installare il prodotto in autonomia dall' utente finale è lodevol Molto comoda la gestione della rubrica

Cons

A volte capita che vada riavviato sul client. C'è una apposita funziona e il riavvio connette in automatico il client

Showing original review in Italian. See translation

DC
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Domenico C.

Computer Networking, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Un'eccellente soluzione per il controllo remoto

Reviewed 10 months ago

La mia esperienza complessiva con Iperius Remote è stata estremamente positiva. Ho trovato il software intuitivo da utilizzare, con un'installazione rapida e una connessione senza problemi ai computer remoti. La qualità delle sessioni di controllo remoto è stata eccezionale, con una risoluzione video nitida e ritardi minimi. Inoltre, la facilità d'uso ha reso la gestione dei computer remoti e il supporto tecnico un'esperienza efficiente. Non ho riscontrato alcun inconveniente nel mio utilizzo, il che lo rende un'ottima soluzione per le mie esigenze di controllo remoto

Pros

Ciò che mi è piaciuto di più in Iperius Remote è stata la sua facilità d'uso e l'interfaccia intuitiva. L'installazione rapida e la connessione senza complicazioni mi hanno permesso di iniziare rapidamente a gestire e supportare i computer remoti. La qualità delle sessioni di controllo remoto è stata eccellente, con ritardi minimi e video nitidi.

Cons

Non ho riscontrato alcun inconveniente nell'utilizzo di Iperius Remote.

Showing original review in Italian. See translation

MP
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Massimo P.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Un programma di teleassistenza che fa il suo lavoro senza tanti fronzoli

Reviewed a year ago

Fa il suo lavoro. potrebbe essere ancora migliorato in qualche piccolo aspetto

Pros

Prezzo conveniente, velocità di collegamento e buon trasferimento files, Prodotto valido per l'assistenza remota alla clientela

Cons

La documentazione per le funzioni più avanzate potrebbe essere migliorata. La funzionalità di rubrica potrebbe essere migliorata per quanto riguarda la creazione dei gruppi di utenti

Showing original review in Italian. See translation

RR
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Raffaele R.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ottimo prodotto con costi contenuti

Reviewed 2 years ago

Ottimo programma con facilità di utilizzo e di configurazione.

Pros

Iperius remote ha un grande vantaggio rispetto alla concorrenza:Un prezzo accessibile a tutti

Cons

Attualmente non riscontro inconvenienti e rilevo solo benefici

Showing original review in Italian. See translation

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Marco F.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Eccellente Software di assistenza remota

Reviewed 2 years ago

Eccellente: lo uso per collegarmi ai clienti e, sinora, è sempre stato di grande aiuto

Pros

Iperius è un software molto leggero, di facilissima installazione e molto adatto all'assistenza tecnica con un corredo di piccole cose (dal trasferimento di files alla rubrica) che semplificano molto l'attività tecnica

Cons

La versione 4, la più recente è molto più lenta ad avviarsi delle versioni precedenti.

Showing original review in Italian. See translation