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TeamViewer ONE vs Iperius Remote Comparison (2026)

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TeamViewer ONE logo

TeamViewer ONE

Iperius Remote logo

Iperius Remote

Overview

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

Iperius Remote is a secure remote support solution for IT teams and MSPs, enabling on-demand and unattended assistance, screen sharing, remote control, and file transfer on Windows and macOS systems, with customizable branding.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

24.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8.39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

11.6K

5

4

3

2

1

7.9K

3.2K

433

45

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.3

228

5

4

3

2

1

113

85

16

3

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW

Rich W.

Executive Director of IT

“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR

Mohammed R.

Technical Engineer

“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM

Bob M.

Chief Wizard

Pros

“I use it on my website as a button to let people download a customized client and read the code to me so i can offer them remote support.”
Verified reviewer profile picture

Djordje G.

IT

“I guess the software could be more stable and needs some optimisations like the possiblity to adatp resolution on remote desktop, and some errors durnin remote connections”
MA

MARCHAL A.

Sales and Tech Manager

“We use this remote desktop software to access our customers computer for remote interventions and maintenance operations”
MA

MARCHAL A.

Sales and Tech Manager

Cons

“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW

Rich W.

Executive Director of IT

“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG

Rashad G.

Senior Geomechanicist

“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC

Dave C.

Owner

Cons

“sometimes it fails to adquire the license, ctrl+c and ctrl+v not always work and its truly anoying when it doesn´t allow to imput admin credentials via remote conection”
MK

Matias K.

systems analyst

“In some cases I just need one option to be available but the cost goes up 400% because 20 other options are added that I don't need.”
TS

Tim S.

Owner

“Some missing features like multiscreen support (mac) are keeping us back to fully start using.”
JR

Jakub R.

Owner and Lead tech

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features170
  • AI Copilot
  • AI Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Application Security
  • Asset Discovery
  • Asset Tracking
  • Assignment Management
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Barcode/Ticket Scanning
  • Behavioral Analytics
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • For the IT sector
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Kiosk Mode
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Provisioning
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Projections
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Remote Wipe
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Third-Party Integrations
  • Threat Response
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Vulnerability Scanning
  • Website Monitoring
  • Whiteboard
  • Whitelisting/Blacklisting
  • Wireless Internet Access Control
  • Workflow Automation
  • Total features41
  • AI Copilot
  • AI Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Application Security
  • Asset Discovery
  • Asset Tracking
  • Assignment Management
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Barcode/Ticket Scanning
  • Behavioral Analytics
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • For the IT sector
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Kiosk Mode
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Provisioning
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Projections
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Remote Wipe
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Third-Party Integrations
  • Threat Response
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Vulnerability Scanning
  • Website Monitoring
  • Whiteboard
  • Whitelisting/Blacklisting
  • Wireless Internet Access Control
  • Workflow Automation

Integrations

  • Total integrations21
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • Google Meet
  • IBM Security MaaS360
  • Iperius Console
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Total integrations1
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • Google Meet
  • IBM Security MaaS360
  • Iperius Console
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk

Alternatives

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