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Kennel Connection Logo

The Most Trusted Pet Care Software for 25+ years

Table of Contents

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Kennel Connection - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Kennel Connection overview

What is Kennel Connection?

Kennel Connection is offered as a desktop or web-based kennel management software that offers pet boarding, grooming, daycare, petsitting and special services centers a single and centralized platform from which to manage boarding facilities and pet grooming and training services. Incorporating an inbuilt scheduler, records management functionality and email reminders, Kennel Connection aims to deliver a comprehensive pet care management solution.

In order to manage boarding and daycare facilities effectively, Kennel Connection equips users with robust scheduling technology. With Kennel Connection’s scheduling services, users can organize and track customer bookings online quickly and easily. Moreover, Kennel Connection’s inbuilt scheduling tools serve to support pet grooming and training operations by enabling users to handle employee work timetables as well as schedule the classes, in-board training and one-on-one sessions. To enhance user productivity, Kennel Connection allows users to create recurring appointments and track grooming and training activity.

Besides scheduling and tracking activity, Kennel Connection permits users to manage client and pet records and documentation, organize client waiting lists and automate SMS and email reminders. Furthermore, users can email invoices to clients, manage discount and loyalty programs and determine employee access controls conveniently online. Kennel Connection also promotes a number of add-on modules and accessories cost designed to optimize business operations such as credit card processing, online reservations and QuickBooks DirectLink modules.

Starting price

89flat rate /
per month

Alternatives

with better value for money

Kennel Connection’s user interface

Ease of use rating:

Kennel Connection pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(13)
5(58)

What do users say about Kennel Connection?

However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page.

Select to learn more


Who uses Kennel Connection?

Based on 79 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Veterinary
Consumer Services
Leisure, Travel & Tourism
Others

Use cases

Kennel
Pet Grooming

Kennel Connection's key features

Most critical features, based on insights from Kennel Connection users:

Client management
Pet grooming
Mobile access
Records management
Reminders
Client portal
Online booking
Electronic payments
Photo Management

All Kennel Connection features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Animal database
API
Appointment management
Appointment scheduling
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Client management
Client portal
Commission management
Confirmations/Reminders
Credit card management
Credit card processing
Customer accounts
Customer database
Customer history
Customer management
Customizable branding
Customizable templates
Customization
Discount management
Document storage
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email alerts
Email marketing
Email reminders
Employee management
Employee time clock
Event calendar
Facility scheduling
Inventory management
Invoice management
Loyalty program
Mobile access
Mobile grooming
Multi-Location
Multiple user accounts
Onboarding
Online booking
Payment processing
Personalization
Pet birthday tracking
Pet grooming
Photo Management
Point of sale (pos)
Real-Time reporting
Receipt management
Records management
Recurring appointments
Recurring tasks
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Sales reports
Scheduling
Search/Filter
Service catalog
SMS messaging
SMS reminders
Social media integration
Staff management
Task scheduling
Third-Party integrations
User management
Vaccine management
Wait list management

Kennel Connection alternatives

Kennel Connection logo

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89

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Paw Partner logo
visit website

Starting from

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Kennel Connection pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

89

Per month

Features included:

  • Core Software Features
  • Customer Support
  • Employee Management
  • Free Updates
  • Integrated Credit Card Processing
  • Inventory Management
  • Live Phone Support
  • One Module
  • Unlimited Client/Pet Records

Pro

109

Per month

Features included:

  • Core Software Features
  • Customer Support
  • Employee Management
  • Free Updates
  • Integrated Credit Card Processing
  • Inventory Management
  • Live Phone Support
  • Petdetect Integration
  • Quickbooks Desktop Integration
  • Unlimited Client/Pet Records
  • Up to 2 Modules

Platinum

149

Per month

Features included:

  • Client Portal (Online Reservations)
  • Coming Soon - Custom Report Editor
  • Core Software Features
  • Customer Support
  • Employee Management
  • Free Updates
  • Integrated Credit Card Processing
  • Inventory Management
  • Live Phone Support
  • Petdetect Integration
  • Quickbooks Desktop Integration
  • Remote Access (Live Access)
  • Unlimited Client/Pet Records
  • Unlimited Modules

Corporate

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No pricing info

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User opinions about Kennel Connection price and value

Value for money rating:

To see what individual users think of Kennel Connection's price and value, check out the review snippets below.

“We offer various levels of boarding, grooming, different types of DayPlay, and some training.”
PB

Patricia B.

Owner

“Kennel Connection manages and integrates all these modules smoothly and without program error.”
PB

Patricia B.

Owner

Kennel Connection integrations (2)

Integrations rated by users

We looked at 79 user reviews to identify which products are mentioned as Kennel Connection integrations and how users feel about them.

Integration rating: 4.0 (2)

Integration rating: 5.0 (1)

Customer review requests

JH

Jessica H.

Office Manager

Kennel Connection customer support

What do users say about Kennel Connection customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Kennel Connection customer support.

The majority of users praise Kennel Connection's customer support for being quick, accessible, and resolving issues efficiently.

Common user feedback highlights the support team's deep product knowledge and helpfulness in finding solutions and offering guidance.

Widely noted by reviewers, customer service is personable, available via multiple channels, and goes above and beyond expectations.

Support options

Chat
Faqs/forum
Knowledge base
Phone support
Email/help desk

Training options

Webinars
Live online
Documentation
In person
Videos

To see what individual users say about Kennel Connection's customer support, check out the review snippets below.

“All of the support from kennel connection has been wonderful.”

MP

Melanie P.

Owner/Operator

“In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service.”

CW

Christina W.

President

“However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page.”

CW

Christina W.

President

Kennel Connection FAQs

Related categories