Lucy - 2026 Pricing, Features, Reviews & Alternatives

Lucy is a cloud-based order processing software designed to help B2B businesses automate the processing of emailed PDF purchase orders from customers. It lets wholesale distributors capture sales data such as customer purchasing habits, price errors, and stock codes based on existing ERP system data.

Key features of Lucy include order entry, special order management, recurring orders, and remote order entry. The platform sends email notifications to managers about new customers, incorrect codes, or typos in sales orders, ensuring accurate customer pricing and business rules are followed.

Lucy allows teams to create new trading partners using the dashboard based on information such as default ERP customer code, partner name, and ERP order status. Sellers can also set business rules using the automatic price acceptance functionality.

Lucy enables managers to map purchase orders by highlighting areas in the document that correspond to various fields including order number, date, delivery address, customer code, stock code, quantity, and item price. The system can process orders from the mapped fields in PDF files and convert relevant data into sales orders in the integrated ERP.

Key differentiators:

- Unlimited trading partners - don't pay more every time you bring a new customer on board your automation

- Self-service mapping - no need to send every new PO away to be mapped by a third party. You know your customers' orders best, and Lucy lets you map and update at will. Unlimited maps per trading partner mean fewer interventions.

- No lock-in contracts, and simple transparent pricing model. Change plans when you need to, scale up or down in response to your changing business.