App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Lucy Logo

Automated, error-free PO to SO processing for emailed PDFs

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Lucy - 2025 Pricing, Features, Reviews & Alternatives

What is Lucy?

Lucy is a cloud-based order processing software designed to help B2B businesses automate the processing of emailed PDF purchase orders from customers. It lets wholesale distributors capture sales data such as customer purchasing habits, price errors, and stock codes based on existing ERP system data.

Key features of Lucy include order entry, special order management, recurring orders, and remote order entry. The platform sends email notifications to managers about new customers, incorrect codes, or typos in sales orders, ensuring accurate customer pricing and business rules are followed.

Lucy allows teams to create new trading partners using the dashboard based on information such as default ERP customer code, partner name, and ERP order status. Sellers can also set business rules using the automatic price acceptance functionality.

Lucy enables managers to map purchase orders by highlighting areas in the document that correspond to various fields including order number, date, delivery address, customer code, stock code, quantity, and item price. The system can process orders from the mapped fields in PDF files and convert relevant data into sales orders in the integrated ERP.

Key differentiators:

- Unlimited trading partners - don't pay more every time you bring a new customer on board your automation

- Self-service mapping - no need to send every new PO away to be mapped by a third party. You know your customers' orders best, and Lucy lets you map and update at will. Unlimited maps per trading partner mean fewer interventions.

- No lock-in contracts, and simple transparent pricing model. Change plans when you need to, scale up or down in response to your changing business.

Benefits of using Lucy

* True ERP integration without requiring EDI or other systems.
* Machine learning means those inevitable customer data issues are spotted, corrected, and remembered for next time.
* Complete event log of every interaction with each order = audit trail compliance.
* Forensic insights into customer order habits with reporting and data analysis
* Scalable and secure, no lock-in contracts
* Manage your own maps and trading partners, no need to suffer the time and cost associated with third-party mapping

Starting from

1885

Per month

Alternatives with better value for money

Lucy's key features

Most critical features, based on insights from Lucy users:

Order Entry
Data Retrieval
Order Processing
Data Capture and Transfer
Special Order Management
Data Replication

All Lucy features

Features rating:

AI/Machine Learning
Recurring Orders
Real Time Order Entry
Order Management
Machine Learning
Integration into Third Party Applications
Remote Order Entry
Data Quality Control
Activity Dashboard
Reporting/Analytics
Process/Workflow Automation
Purchase Order Management
Third-Party Integrations
Sales Order Management
Rules-Based Workflow
Alerts/Notifications
API
Order Tracking
Audit Management
Natural Language Processing
Audit Trail
Business Process Automation
For Sales Teams/Organizations
For eCommerce
Document Automation
Conditional Logic
Data Extraction

Lucy alternatives

Lucy logo
4.5
(32)

Starting from

1885

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GOIS Pro logo
4.5
(8)
visit website

Starting from

150

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NetSuite logo
4.2
(1.6K)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pomodo logo
4.9
(8)
visit website

Starting from

499

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Lucy pricing

Value for money rating:

Starting from

1885

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

Lucy integrations (7)

Integrations rated by users

We looked through 32 user reviews, to identify which products are mentioned as Lucy integrations, and what is the users perception.

NetSuite logo
NetSuite

Integration rating: 3.0 (1)

If it is not integrated accurately or at all there would not be a purpose to have this.

DD

Deja Dotson

Order Management Specialist

Pronto logo
Pronto

Integration rating: 5.0 (1)

makes it easier to received orders, and avoid mistakes that can be done by human.

KZ

Khayam Zobair

Sales Consultant

Pronto Xi logo
Pronto Xi

Integration rating: 5.0 (1)

Lucy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Videos

Lucy reviews

Overall rating

4.5

/5

32

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

20

10

1

1

0

Pros
They were both very consistent and helpful. Always extremely transparent and have worked hard to make sure this has been a great solution for us.
It had been very good and tech support is great.
Appreciate the ability of the software to process data from a PDF file.
Cons
Inability sometimes to handle large load of emails at once.
It doesnt read the same po's accurately. PO's cant be zoomed in so makes it hard for reviewing orders to verify information due to it being so small.
Sometimes the software has trouble recognizing part numbers or certain data figures.

Lucy FAQs

Q. What type of pricing plans does Lucy offer?

Lucy has the following pricing plans:
Starting from: $1885.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Lucy?

Lucy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Lucy support?

Lucy supports the following languages:
English


Q. Does Lucy offer an API?

Yes, Lucy has an API available for use.


Q. What other apps does Lucy integrate with?

Lucy integrates with the following applications:
MYOB Acumatica, Microsoft Azure, NetSuite, Dynamics 365 Business Central, Pronto, Rithum


Q. What level of support does Lucy offer?

Lucy offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

Related categories