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Lucy

Order processing software that manages emailed orders

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Lucy Pricing, Features, Reviews and Alternatives

Lucy product overview

What is Lucy?

Lucy is a web-based order processing software designed to help businesses automatically handle orders in PDF format sent by customers via email. It lets wholesalers capture data related to sales orders such as purchase formats and stock codes in the existing ERP systems.

Key benefits of using Lucy

* True integration without requiring EDI or other systems.
* AI means those inevitable customer data issues are spotted, corrected, and remembered for next time.
* Complete event log of every interaction with each order = audit trail compliance.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Lucy pricing information

Value for money

5.0

/5

1

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Lucy features

Functionality

5.0

/5

1
Total Features28 5 categories

Most valued features by users

Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Data Replication
For Sales Teams/Organizations
Data Quality Control
Order Management

Functionality contenders

Lucy users reviews

Overall rating

5.0

/5

1

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Automating our B2B and B2C business

Reviewed a year ago

We initially hired Lucy to take care of our B2B emailed orders and then started using her for Amazon and other online marketplace orders. Allowing us to self-service and set up our own Trading Partners really accelerated our ability to see the value in Lucy. Once our customers understood the speed of automatic purchase order processing they were all on board. Lucy has become an integral part of our business and has allowed us to focus on providing better customer service instead of tediously entering orders manually.

Pros

I don’t need to worry about Lucy as a system. She doesn’t break or create complaints internally. She just works.

Cons

It would be great if Lucy could expand to support other parts of our business, like invoices for the Accounts payable team.

Lucy FAQs and common questions

Lucy has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Lucy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Lucy supports the following languages:
English


Yes, Lucy has an API available for use.


Lucy integrates with the following applications:
MYOB Advanced, Microsoft Azure, NetSuite, Microsoft Dynamics 365 Business Central, Pronto, ChannelAdvisor, Microsoft Dynamics GP


Lucy offers the following support options:
Email/Help Desk, Phone Support

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