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Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

Table of Contents

Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Dynamics 365 Business Central overview

Based on 209 verified user reviews

What is Dynamics 365 Business Central?

Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (6%), and accounting (6%). The most frequent use case for Dynamics 365 Business Central cited by reviewers is business management (36% of reviewers).

What are the most popular integrations for Dynamics 365 Business Central?

The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).

Starting price

8per user /
per month

Alternatives

with better value for money

Do you work for Dynamics 365 Business Central? Manage this product listing

Dynamics 365 Business Central’s user interface

Ease of use rating:

4.1

(209)

Dynamics 365 Business Central reviews

Overall rating

4.1

209

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.58/10

Rating distribution

Pros

“It provides a clear financial overview, helping us manage donations, admissions, and operational costs in one place, which is essential for our organisation.”

Craig M.

IT Infrastructure Engineer

“It has also helped us with record keeping i.e discontinued students, student owing, graduated students, out of status students etc..”

Jacintha C.

Examinations Manager

“Dynamics 365 Business Central offers strong reporting tools, reliable security, and smooth integration with other Microsoft products.”

Hameeda T.

Analyst

Cons

“The downsize is its on the cloud and your subscription fee monthly is perpetual for for the rest of your life. Once the data is on the cloud, its painful to move back to on premise”

Ray W.

Consultant

“Lost some of the ability to get around and menu layout from NAV.”

Doug M.

CFO

“It took a very long time and expensive too to convert a client from QBO to this program.”

Susie S.

Accounting Manager

Who uses Dynamics 365 Business Central?

Based on 209 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness

Financial Services

E-Learning

Construction

Others

Use cases

Business Management

Project Management

Bill of Materials

Accounting

Financial Reporting

Dynamics 365 Business Central's key features

Most critical features, based on insights from Dynamics 365 Business Central users:

Reporting/Analytics

4.3

(15)

Workflow management

4.1

(23)

All Dynamics 365 Business Central features

Features rating:

4.0

(209)

Accounting

4.4

(28)

Accounts payable

4.2

(10)

Accounts receivable

4.4

(10)

Activity dashboard

4.2

(13)

API

4.0

(1)

Bank reconciliation

3.9

(20)

Billing & invoicing

4.4

(54)

Bills of material

4.3

(7)

BOM creation

5.0

(3)

Budgeting/Forecasting

2.3

(3)

Budget management

(0)

Business intelligence

3.0

(1)

Calendar management

4.7

(21)

Cash flow management

4.5

(2)

Cash management

(0)

Collaboration tools

4.4

(9)

Consolidation/Roll-Up

(0)

Contact management

4.3

(4)

Contract/License management

5.0

(1)

CRM

4.4

(10)

Dashboard

(0)

Demand forecasting

(0)

Document management

4.4

(18)

Employee management

5.0

(2)

Estimating

(0)

Financial management

4.4

(43)

Financial reporting

3.9

(22)

Fixed asset management

4.5

(2)

For metal fabrication

(0)

General ledger

4.3

(28)

HR management

(0)

Income & balance sheet

4.2

(10)

Integrated business operations

(0)

Inventory management

4.4

(35)

Inventory tracking

4.3

(14)

Invoice management

5.0

(1)

Item management

4.8

(4)

Key performance indicators

4.0

(1)

Mobile app

(0)

Multi-Currency

5.0

(1)

Multi-Location

(0)

Multiple projects

4.5

(6)

Order management

4.7

(11)

Performance metrics

4.0

(7)

Planning Tools

(0)

Predictive analytics

3.0

(1)

Production management

4.7

(3)

Profit/Loss statement

4.0

(1)

Project costing

(0)

Projections

(0)

Project management

4.2

(13)

Project tracking

(0)

Purchase order management

4.1

(26)

Purchasing & receiving

4.2

(6)

Quality management

(0)

Quotes/Estimates

4.0

(2)

Real-Time data

4.8

(12)

Real-Time reporting

4.5

(2)

Receipt management

3.0

(1)

Reporting/Analytics

4.3

(15)

Reporting/Project tracking

4.4

(15)

Reporting & statistics

4.5

(4)

Resource management

5.0

(2)

Returns management

(0)

Sales forecasting

5.0

(1)

Sales order management

(0)

Sales tax management

(0)

Supplier management

(0)

Supply chain management

4.3

(3)

Task management

4.3

(26)

Transaction management

(0)

Version control

(0)

Warehouse management

3.7

(3)

Workflow management

4.1

(23)

Dynamics 365 Business Central alternatives

Dynamics 365 Business Central

4.1

(209)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

3.7

Features

4.0

Value for Money

3.7

Customer Support

3.8

monday.com AI Work Platform

4.6

(6.1K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.3

Customer Support

4.4

Xero

4.4

(3.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.2

Customer Support

4.0

Wrike

4.4

(3K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.3

Dynamics 365 Business Central pricing

Value for money rating:

3.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Team Members

/user

Per month

Contact vendor for more details

Premium

100

/user

Per month

Features included:

Customization and Extensibility
Finance Management
Inventory
Manufacturing
Multi-Environment
Project Management
Sales and Marketing
Service Management
Supply Planning and Availability
Unlimited Number of Companies
Unlimited Users
Warehouse Management

Essentials

/user

Per month

Features included:

Customization and Extensibility
Finance Management
Inventory
Multi-Environment
Project Management
Sales and Marketing
Supply Planning and Availability
Unlimited Number of Companies
Unlimited Users
Warehouse Management

User opinions about Dynamics 365 Business Central price and value

Value for money rating:

3.7

(209)

To see what individual users think of Dynamics 365 Business Central's price and value, check out the review snippets below.

“It provides a clear financial overview, helping us manage donations, admissions, and operational costs in one place, which is essential for our organisation.”

Craig M.

IT Infrastructure Engineer

“It has also helped us with record keeping i.e discontinued students, student owing, graduated students, out of status students etc..”

Jacintha C.

Examinations Manager

Dynamics 365 Business Central integrations (69)

Integrations rated by users

We looked at 209 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.

Microsoft 365

Integration rating: 4.9 (12)

“We use the solution to synchronize team calendars with user calendars.”

“Integrating M365 with ADManager Plus has helped with keeping up with the assignment of licenses.”

Bernd K.

Managing Director

1/2

Microsoft Excel

Integration rating: 4.7 (10)

Microsoft Outlook

Integration rating: 4.7 (8)

Microsoft Power BI

Integration rating: 5.0 (5)

PayPal

Integration rating: 5.0 (4)

Microsoft Word

Integration rating: 4.7 (4)

“We use the word templates for communication to external applicants.”

Becky o.

Operations Manager, Engineering Services

Dynamics 365 Business Central support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

Videos

Webinars

Documentation

Dynamics 365 Business Central FAQs

Q. Who are the typical users of Dynamics 365 Business Central?

Dynamics 365 Business Central has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money

Q. What is Dynamics 365 Business Central used for?

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.

Q. Does Dynamics 365 Business Central support mobile devices?

Dynamics 365 Business Central supports the following devices:
iPhone, iPad, Android

Q. What level of support does Dynamics 365 Business Central offer?

Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat