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Dynamics 365 Business Central
5
92
4
73
3
20
2
11
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise resource planning for SMBs, formerly Dynamics NAV
Table of Contents
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Dynamics 365 Business Central - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Dynamics 365 Business Central overview
Based on 206 verified user reviews
What is Dynamics 365 Business Central?
Reviews for Dynamics 365 Business Central come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (6%), and accounting (6%). The most frequent use case for Dynamics 365 Business Central cited by reviewers is business management (36% of reviewers).
What are the most popular integrations for Dynamics 365 Business Central?
The Dynamics 365 Business Central integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.8 out of 5 for its integration with Dynamics 365 Business Central) and Microsoft Excel (a spreadsheet product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Reporting
Productivity
Integrations
User Interface
Dynamics 365 Business Central’s user interface
Dynamics 365 Business Central review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.0
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about Dynamics 365 Business Central?
Users report that Dynamics 365 Business Central offers robust ERP and accounting features, strong integration with Microsoft tools, and flexible customization options. They find the user interface generally intuitive and easy to use, though some mention a steep learning curve and complexity for new users. Reporting capabilities and automation are valued, but some feel reporting is limited and customizations can be costly or require technical expertise.
Reviewers indicate that customer support quality varies and can be difficult to access, especially outside major markets. They say pricing is often high, which may be a barrier for smaller businesses, and some experience occasional bugs or performance issues.
Select to learn more
Who uses Dynamics 365 Business Central?
Based on 206 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dynamics 365 Business Central's key features
Most critical features, based on insights from Dynamics 365 Business Central users:
All Dynamics 365 Business Central features
Features rating:
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Per month
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Dynamics 365 Business Central pricing
Pricing plans
Pricing details:
User opinions about Dynamics 365 Business Central price and value
Value for money rating:
To see what individual users think of Dynamics 365 Business Central's price and value, check out the review snippets below.
Craig M.
IT Infrastructure Engineer
Jacintha C.
Examinations Manager
Dynamics 365 Business Central integrations (70)
Integrations rated by users
We looked at 206 user reviews to identify which products are mentioned as Dynamics 365 Business Central integrations and how users feel about them.
Integration rating: 4.9 (12)
“Our daily site reports, supply chain invoices and live project schedules are all stored on secure servers. We can go for variations right inside the text, so don’t need to shift real data sets outside of the organisational setup.”
Tony S.
Operations Director
Integration rating: 4.7 (10)
“Excel integrates well with SharePoint, allowing teams to securely share reports, spreadsheets, and business data while maintaining version control.”
Dave R.
Manager
Integration rating: 4.7 (8)
“Outlook integrates seamlessly with SharePoint, making it easy to share documents, collaborate on projects, and access shared resources directly from Microsoft 365 workflows.”
Dave R.
Manager
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
“It's a payment option on the form”
Asata E.
Associate Director
Integration rating: 4.7 (4)
“Word and SharePoint make document collaboration efficient by enabling multiple users to review, edit, and manage documents from a central location.”
Dave R.
Manager
Dynamics 365 Business Central support options
Typical customers
Platforms supported
Support options
Training options
Dynamics 365 Business Central FAQs
Dynamics 365 Business Central has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Dynamics 365 Business Central used for?
Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more. Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity. Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history. Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.
Q. Does Dynamics 365 Business Central support mobile devices?
Dynamics 365 Business Central supports the following devices:
iPhone, iPad, Android
Q. What level of support does Dynamics 365 Business Central offer?
Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat
