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Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

Last updated: December 2024

Dynamics 365 Business Central - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.

Benefits of using Dynamics 365 Business Central

Manage cash, assets and banking with financial management and accounting features.

Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.

Manage contacts, sales opportunities, and service contract with sales and service functionality.

Create estimates and track projects with project management capabilities.

Support international currencies with multi-currency and language features.

Starting from

/user

Per month

Alternatives with better value for money

Dynamics 365 Business Central's key features

Most critical features, based on insights from Dynamics 365 Business Central users:

Billing & Invoicing

4.4

(40)

Financial Management

4.3

(31)

Inventory Management

4.3

(29)

Financial Reporting

3.9

(18)

General Ledger

4.2

(22)

Accounting

4.4

(20)

Features

3.9

176

Ease of use

3.7

176

All Dynamics 365 Business Central features

Accounts Receivable

4.8

(4)

Activity Dashboard

4.1

(8)

Income & Balance Sheet

4.2

(10)

Employee Management

5.0

(2)

Bills of Material

4.0

(4)

Quotes/Estimates

4.0

(2)

Sales Forecasting

5.0

(1)

Resource Management

5.0

(1)

Profit/Loss Statement

4.0

(1)

Reporting/Project Tracking

4.3

(11)

Receipt Management

3.0

(1)

Real-Time Reporting

4.5

(2)

Contact Management

4.2

(4)

Reporting/Analytics

4.2

(9)

Purchase Order Management

4.1

(17)

Document Management

4.4

(13)

Bank Reconciliation

3.9

(18)

Multiple Projects

4.5

(4)

Inventory Tracking

4.3

(14)

CRM

4.4

(9)

Supply Chain Management

4.3

(3)

Task Management

4.2

(20)

Workflow Management

3.9

(18)

Calendar Management

4.7

(12)

Purchasing & Receiving

4.7

(3)

Performance Metrics

4.0

(2)

Accounts Payable

4.4

(5)

Collaboration Tools

4.6

(5)

Order Management

4.8

(9)

Warehouse Management

3.0

(2)

Real-Time Data

5.0

(5)

Budgeting/Forecasting

1.0

(1)

Mobile App

(0)

Fixed Asset Management

4.5

(2)

Project Management

4.1

(11)

Cash Management

(0)

Cash Flow Management

(0)

Returns Management

(0)

Budget Management

(0)

Sales Order Management

(0)

Sales Tax Management

(0)

Supplier Management

(0)

BOM Creation

5.0

(1)

API

4.0

(1)

Transaction Management

(0)

Version Control

(0)

Invoice Management

5.0

(1)

Integrated Business Operations

(0)

Reporting & Statistics

4.7

(3)

Item Management

5.0

(1)

Consolidation/Roll-Up

(0)

Key Performance Indicators

(0)

Dashboard

(0)

Demand Forecasting

(0)

Estimating

(0)

Project Costing

(0)

Production Management

5.0

(1)

Predictive Analytics

(0)

For Metal Fabrication

(0)

HR Management

(0)

Multi-Location

(0)

Multi-Currency

(0)

Dynamics 365 Business Central awards

Distribution

80/100

Dynamics 365 Business Central alternatives

Dynamics 365 Business Central

4.0

(176)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

3.7

Features

3.9

Value for Money

3.7

Customer Support

3.7

Odoo

4.3

(1.1K)

visit website

Starting from

38.90

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

4.1

Customer Support

3.9

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.1

Value for Money

3.8

Customer Support

3.8

QuickBooks Enterprise

4.5

(20.6K)

visit website

Starting from

1922

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

Dynamics 365 Business Central pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

3.7

176

Starting from

/user

Per month

Dynamics 365 Business Central support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

Videos

Webinars

Documentation

Dynamics 365 Business Central reviews

Overall rating

4.0

176

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.54/10

Rating distribution

Pros

We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.

Renate C.

Team Manager Technical Services

Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal.

Danish A.

AM ACM

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction.

Ashley R.

Help Desk

Cons

Otherwise implementation will fail and management will blame systems in front of business owners.

Ayass A.

CFO

Nothing that I can think of as far as dislikes. Microsoft tends to put out easy-to-use products that require very little to no training to use.

Kelly K.

Director of Sales

It could take a while to learn how to use it. There are so many different ways to do things that it can become confusing at first.

Beth O.

Contract Carrier Sales Specialist

Read all reviews

Dynamics 365 Business Central FAQs

Q. What type of pricing plans does Dynamics 365 Business Central offer?

Dynamics 365 Business Central has the following pricing plans:
Starting from: $8.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Dynamics 365 Business Central?

Dynamics 365 Business Central has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does Dynamics 365 Business Central support?

Dynamics 365 Business Central supports the following languages:
Chinese (Traditional), Japanese, Chinese (Simplified), Swedish, Russian, Danish, Dutch, Thai, French, English, Korean, Italian, Turkish, Hungarian, Portuguese, Spanish, Finnish, Hebrew, German, Polish, Arabic, Irish, Czech, Norwegian (Bokmal)

Q. Does Dynamics 365 Business Central support mobile devices?

Dynamics 365 Business Central supports the following devices:
Android, iPad, iPhone

Q. Does Dynamics 365 Business Central offer an API?

Yes, Dynamics 365 Business Central has an API available for use.

Q. What other apps does Dynamics 365 Business Central integrate with?

Dynamics 365 Business Central integrates with the following applications:
Microsoft Outlook, PayPal, Microsoft 365, Microsoft Word, Microsoft Excel

Q. What level of support does Dynamics 365 Business Central offer?

Dynamics 365 Business Central offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat