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ManageEngine Remote Access Plus vs Splashtop Comparison (2026)

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Good recommendations?

ManageEngine Remote Access Plus logo

ManageEngine Remote Access Plus

Splashtop logo

Splashtop

Overview

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO certified and aligns with SOC 2 and GDPR standards.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

65

5

4

3

2

1

45

17

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.7

736

5

4

3

2

1

583

120

21

10

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“I manage a handful of computers as a sole proprietor, and overall, this tool effectively accomplishes the job when I need to remotely access a device for troubleshooting or remediation.”
LM

Lance M.

Independent Consultant

“In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight.”
GC

Gabriel C.

IT infrastructure leader

“ManageEngine Remote Access Plus is a solid, cost‑effective solution for day‑to‑day remote IT support and administration”
JS

Jaya S.

IT Security

Pros

“It is an excellent backup remote utility to my main Remote Access app.”
RW

Rich W.

Executive Director

“Super positive. When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked! ”
BS

Brad S.

COO

“The software can be configured such as one click remote, set message once in machine and many more.”
WT

Wasek T.

IT Support Supervisor

Cons

“It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.”
GC

Gabriel C.

IT infrastructure leader

“slowness,Server Administration: Manage headless servers (like in data centers) from a single location.”
Verified reviewer profile picture

mohamed f.

IT admin

“The UI is a bit too simplistic.”
LM

Lance M.

Independent Consultant

Cons

“On the technical side, reviewers note limited compatibility with Linux devices, which reduces usefulness in Linux-heavy environments, and file transfer speeds that lag behind other remote support tools, slowing workflows.”
RW

Rich W.

Executive Director

“It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). ”
DB

Daniel B.

Director - Technical Support and Implementation

“Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool.”
DB

Daniel B.

Director - Technical Support and Implementation

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features47
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Audit Trail
  • Authentication
  • Backup and Recovery
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Diagnostic Tools
  • Diagnostics Tools
  • Drag & Drop
  • Employee Activity Monitoring
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Performance Management
  • Print Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Support
  • Total features64
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Audit Trail
  • Authentication
  • Backup and Recovery
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Diagnostic Tools
  • Diagnostics Tools
  • Drag & Drop
  • Employee Activity Monitoring
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Performance Management
  • Print Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Support

Integrations

  • Total integrations1
  • Autotask PSA
  • IBM Security MaaS360
  • ManageEngine ServiceDesk Plus
  • Naverisk
  • NinjaOne
  • Remote Monitoring and Management
  • ServiceNow
  • Spiceworks Cloud Help Desk
  • Total integrations7
  • Autotask PSA
  • IBM Security MaaS360
  • ManageEngine ServiceDesk Plus
  • Naverisk
  • NinjaOne
  • Remote Monitoring and Management
  • ServiceNow
  • Spiceworks Cloud Help Desk

Alternatives

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