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TeamViewer ONE vs ManageEngine Remote Access Plus Comparison (2026)
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Good recommendations?
TeamViewer ONE
5
7.9K
4
3.2K
3
433
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ManageEngine Remote Access Plus
5
45
4
17
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
433
45
44
- Value for money
- Ease of use
- Features
- Customer support
4.6
65
5
4
3
2
1
45
17
3
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Rich W.
Executive Director of IT
Mohammed R.
Technical Engineer
Bob M.
Chief Wizard
Pros
Lance M.
Independent Consultant
Gabriel C.
IT infrastructure leader
Jaya S.
IT Security
Cons
Rich W.
Executive Director of IT
Rashad G.
Senior Geomechanicist
Dave C.
Owner
Cons
Gabriel C.
IT infrastructure leader
mohamed f.
IT admin
Lance M.
Independent Consultant
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features170
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configuration Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
- Total features47
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Configuration Management
- Contact Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Diagnostics Tools
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Provisioning
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Performance Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Print Management
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
Integrations
- Total integrations21
- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Jira
- ManageEngine ServiceDesk Plus
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Total integrations1
- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Jira
- ManageEngine ServiceDesk Plus
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
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