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MSP360 Connect Logo

Fast & Secure Remote Access Solution

Table of Contents

MSP360 Connect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

MSP360 Connect overview

What is MSP360 Connect?

MSP360 Connect is a remote desktop solution designed for MSPs, IT professionals, businesses, and individuals. Whether providing remote support, managing IT infrastructure, or accessing personal devices, MSP360 Connect delivers fast, stable, and secure remote access. With features like unattended access, strong encryption, and seamless connectivity, it ensures efficient troubleshooting, remote maintenance, and collaboration—eliminating the need for on-site visits.

Key benefits of using MSP360 Connect

• Fast and stable connection
Real-time connection based on WebRTC technology.

• Advanced security
2FA, SSL-encrypted internal and external connections, and password-level security ensure full data protection.

• Multi-monitor support
Connect to devices with multiple monitors and easily switch between them, or view all.

• File transfer
Share files during the session.

• Session recording
Record your remote sessions and meetings, then play them back via a built-in Session Player.

• Text and voice chat
Speak or exchange text messages while connected.

• Multi-user sessions
Join an existing remote session with your co-workers.

• Unattended access
Set up a remote session without a connection partner on the other end.

Starting price

34.99per user /
per month

Alternatives

with better value for money

MSP360 Connect’s user interface

Ease of use rating:

MSP360 Connect reviews

Overall rating

4.4

/5

41

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

22

14

3

2

0

Pros
“Fantastic, much better than teamviewer and ammy. Offers more security and very user friendly.”
RM

Raul M.

Employee

“Ease of connection and secure features are the best features. Very simple and intuitive.”
JG

Jennifer G.

Owner

“Good to see encryption is the default for unattended as well. The UI is quite good and uncluttered.”
AM

Allan M.

Admin

Cons
“The only 2 complaints I have are the fact that the list of recent connections is just that; a list.”
Verified reviewer profile picture

Dustin K.

Network Administrator

“The features it is missing are already in the works.”
SS

Scott S.

Technology Consultant

“The latest update seems to crash a lot (freezes the image on the screens I am logging in from). I have to call to the other location to have someone close down and restart Remote assistant.”
TO

Timothy O.

Sales Manager

Who uses MSP360 Connect?

Based on 41 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Computer Software
Construction
Others

Use cases

Remote Desktop
Remote Support

MSP360 Connect's key features

Most critical features, based on insights from MSP360 Connect users:

Remote access/control
File transfer
Screen recording
Troubleshooting
Screen sharing
Collaboration tools

All MSP360 Connect features

Features rating:

Activity dashboard
Real-Time chat
Multiple user accounts
Multiple monitor access
Session recording
Mobile access
Remote printing
Remote update/installation
Reporting & statistics
Reporting/Analytics
Role-Based permissions
Secure login
Server monitoring
Session transfer
SSL security
Summary Reports
Two-Factor authentication
Unattended access
Video conferencing
Video support
Real-Time updates
Real-Time monitoring
Real-Time data
Print management
Monitoring
Meeting management
Live chat
File sharing
File management
Event logs
Diagnostic tools
Desktop virtualization
Chat/Messaging
Activity tracking
Access controls/permissions

MSP360 Connect alternatives

MSP360 Connect logo

Starting from

34.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
dualmon logo
visit website

Starting from

19

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Splashtop logo
visit website

Starting from

6

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
FixMe.IT logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

MSP360 Connect pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Connect Free

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 5 devices in the address book
  • Attended access only
  • File transfer
  • Encrypted connection
  • Multi-monitor support
  • Text and voice chat
  • Session recording
  • Multi-user sessions

Connect Pro

89.99

/user

Per year

Features included:

  • 25 devices in the address book
  • Attended access
  • Unattended access
  • File transfer
  • Encrypted connection
  • Multi-monitor support
  • Text and voice chat
  • Session recording
  • Multi-user sessions

Managed Connect

34.99

/user

Per month

Features included:

  • Unlimited Windows devices to connect to
  • Attended access
  • Advanced unattended access
  • Centralized management
  • Web-based remote access
  • Mass deployment
  • Reporting
  • Remote printing
  • Black screen
  • Lock remote input
  • File transfer
  • Encrypted connection
  • Multi-monitor support
  • Text and voice chat
  • Session recording
  • Multi-user sessions

User opinions about MSP360 Connect price and value

Value for money rating:

To see what individual users think of MSP360 Connect's price and value, check out the review snippets below.

“Fantastic, much better than teamviewer and ammy. Offers more security and very user friendly.”
RM

Raul M.

Employee

“Ease of connection and secure features are the best features. Very simple and intuitive.”
JG

Jennifer G.

Owner

MSP360 Connect integrations (2)

MSP360 Connect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation
Videos
In Person

MSP360 Connect FAQs

Q. What type of pricing plans does MSP360 Connect offer?

MSP360 Connect has the following pricing plans:
Starting from: $89.99/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of MSP360 Connect?

MSP360 Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does MSP360 Connect support?

MSP360 Connect supports the following languages:
English


Q. Does MSP360 Connect support mobile devices?

MSP360 Connect supports the following devices:
Android, iPad, iPhone


Q. Does MSP360 Connect offer an API?

No, MSP360 Connect does not have an API available.


Q. What other apps does MSP360 Connect integrate with?

MSP360 Connect integrates with the following applications:
HaloPSA


Q. What level of support does MSP360 Connect offer?

MSP360 Connect offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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