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NetSupport Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and support management solution
Table of Contents
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NetSupport Manager - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
NetSupport Manager overview
What is NetSupport Manager?
NetSupport Manager has been recognised as the perfect remote control solution to help companies deliver seamless IT support and remote device management – from anywhere to anywhere!
Access, control, manage, monitor, and support any device.
As a fully secure ‘on premise’ solution, IT teams can carry out seamless remote support via its unique Gateway – and with its extra security features, it’s the choice of military and financial institutions across the globe.
Key benefits of using NetSupport Manager
With its multi-platform support and flexible network options, IT teams have immediate access to their organisation’s critical systems, servers and IT users, helping them to quickly respond to IT issues across multiple sites in any geographical location. It also provides remote workers with safe and easy access to their work desktop.
Efficiency:
Its unique range of supporting tools ensures maximum efficiency and, most importantly, the minimum level of system downtime and lost productivity as support issues are being addressed.
Security:
As a fully secure ‘on premise’ solution, IT teams can carry out seamless remote support via its unique Gateway – and with its PIN connect feature and four levels of encryption, it’s the choice of military and financial institutions across the globe.
Starting price
Alternatives
with better value for money
NetSupport Manager’s user interface
NetSupport Manager pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about NetSupport Manager?
It provides an easy to use platform to remote onto our computers to manage them or assist users with support.
Select to learn more
Who uses NetSupport Manager?
Based on 32 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
NetSupport Manager's key features
Most critical features, based on insights from NetSupport Manager users:
All NetSupport Manager features
Features rating:
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NetSupport Manager pricing
Value for money rating:
Starting from
10
/user
One-time payment
User opinions about NetSupport Manager price and value
Value for money rating:
To see what individual users think of NetSupport Manager's price and value, check out the review snippets below.
Alex F.
Lead Manager/IT Admin
Alex F.
Lead Manager/IT Admin
NetSupport Manager support options
Typical customers
Platforms supported
Support options
Training options
NetSupport Manager FAQs
NetSupport Manager has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does NetSupport Manager support?
NetSupport Manager supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish
Q. Does NetSupport Manager support mobile devices?
NetSupport Manager supports the following devices:
Android, iPad, iPhone
Q. Does NetSupport Manager offer an API?
No, NetSupport Manager does not have an API available.
Q. What level of support does NetSupport Manager offer?
NetSupport Manager offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat