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Norton AntiVirus
5
2.6K
4
1.1K
3
405
2
139
1
64
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Antivirus and online identity protection software
Table of Contents
Norton AntiVirus - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Norton AntiVirus overview

Based on 4461 verified user reviews
What is Norton AntiVirus?
Norton AntiVirus is a network security program with key features that include anti-virus protection, threat response, activity monitoring, risk alerts, access controls, real-time notifications, and more.
Who uses Norton AntiVirus?
Reviews for Norton AntiVirus come from a wide variety of industries, including retail (6% of reviewers), information technology and services (5%), and education management (5%). The most frequent use case for Norton AntiVirus cited by reviewers is network security (100% of reviewers).
What do users say about Norton AntiVirus pricing?
Reviewers appreciate the comprehensive security features and competitive pricing, and they value frequent discounts and bundled savings. However, some reviewers find the pricing structure confusing, and they report frustration with costly renewals, limited free trials, and frequent upselling.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Virus Protection
Security and Access Control
Ease of Use
Renewal
Device Protection
Uninstallation
Norton AntiVirus’s user interface
Norton AntiVirus pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Norton AntiVirus?
Norton AntiVirus is a network security program with key features that include anti-virus protection, threat response, activity monitoring, risk alerts, access controls, real-time notifications, and more.
Select to learn more
Who uses Norton AntiVirus?
Based on 4,461 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Norton AntiVirus's key features
GetApp's analysis of 700 verified user reviews collected between July 2021 and October 2024 identifies Norton AntiVirus' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Norton AntiVirus for its comprehensive protection against viruses, malware, and ransomware. They find it effective in detecting and cleaning malicious software, providing real-time protection, and keeping systems up-to-date with the latest threats. Users report that it helps maintain computer performance and offers additional capabilities like VPN, password safe, and notifications about potential threats. However, some users mention that it can be heavy on system resources and occasionally lacks the latest threat listings. Of the 69 Norton AntiVirus users who gave detailed accounts of their use of Anti Virus, 97% rated this feature as important or highly important.
Users report that Norton AntiVirus offers excellent threat response capabilities, quickly identifying and quarantining malware, viruses, and other threats. They appreciate the real-time notifications and the ability to take immediate action to protect their devices. Reviewers highlight the software's ability to handle threats from various sources, including USB drives and websites, and its robust malware engine that updates frequently. Some users mention that it can sometimes alert false positives. Of the 545 Norton AntiVirus users who gave detailed accounts of their use of Threat Response, 96% rated this feature as important or highly important.
Reviewers indicate that Norton AntiVirus provides thorough activity monitoring, constantly running in the background to ensure safety. They appreciate its ability to monitor browsing activity, downloaded files, and potentially dangerous apps. Users find it helpful for managing multiple devices and networks, and they value the real-time reporting on system performance and potential threats. However, some users note that it can slow down the computer due to its extensive monitoring. Of the 100 Norton AntiVirus users who gave detailed accounts of their use of Activity Monitoring, 93% rated this feature as important or highly important.
Users appreciate the prompt and accurate risk alerts provided by Norton AntiVirus. They report that the software effectively notifies them of potential threats, allowing them to take appropriate action. Reviewers find the alerts helpful for identifying risky websites, downloads, and other activities that could harm their devices. Some users, however, feel that the alerts can be excessive and sometimes difficult to evaluate. Of the 59 Norton AntiVirus users who gave detailed accounts of their use of Risk Alerts, 92% rated this feature as important or highly important.
Reviewers value the access controls and permissions capabilities of Norton AntiVirus. They highlight the ability to manage which apps and websites can access their devices, set up parental controls, and whitelist or blacklist specific files. Users appreciate the comprehensive control panel and the ability to customize security settings for different needs. Some users mention that the default settings may require manual adjustments to suit individual preferences. Of the 421 Norton AntiVirus users who gave detailed accounts of their use of Access Controls/Permissions, 90% rated this feature as important or highly important.
Users report that Norton AntiVirus provides timely and effective real-time notifications, alerting them immediately to potential threats. They appreciate the instant pop-ups and alerts that allow for quick action to prevent damage. Reviewers find this capability important for maintaining security and staying informed about the status of their devices. However, some users find the frequent notifications annoying and prefer a summary report instead. Of the 50 Norton AntiVirus users who gave detailed accounts of their use of Real-Time Notifications, 90% rated this feature as important or highly important.
All Norton AntiVirus features
Features rating:
Norton AntiVirus alternatives
Norton AntiVirus pricing
Pricing plans
Pricing details:
User opinions about Norton AntiVirus price and value
Value for money rating:
To see what individual users think of Norton AntiVirus's price and value, check out the review snippets below.

Bryan J.
Computer Fixer
Paul L.
Locksmith
Norton AntiVirus integrations (5)
Integrations rated by users
We looked at 4,461 user reviews to identify which products are mentioned as Norton AntiVirus integrations and how users feel about them.
Integration rating: 4.2 (6)
Integration rating: 5.0 (3)
“They operate in the background, and don't conflict. So, I get double protection. If a virus gets through one app, hopefully the other app will catch it.”

Gerald W.
President
Integration rating: 5.0 (2)
“Cause can keep ur identify safe from being stolen”
“They compliment each other and you can get updates from them both.”
Laurie K.
CSR
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Norton AntiVirus customer support
What do users say about Norton AntiVirus customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Norton AntiVirus customer support.
Multiple users found Norton AntiVirus customer support responsive, helpful, and available 24/7 via phone or chat for quick issue resolution.
A fair number of users appreciated the knowledgeable staff, fast refunds, and the ease of reaching support for installation or technical help.
A number of users reported long wait times, confusing phone or chat support, and difficulty reaching customer service for certain issues.
Multiple users mentioned inconsistent support quality, language barriers, and some representatives lacking technical knowledge or professionalism.
Support options
Training options
Norton AntiVirus FAQs
Q. What is Norton AntiVirus used for?
Norton Security is an on-premise anti-virus and identity protection software designed to help individuals and businesses of all sizes protect desktops, mobile devices, and data from hack attempts, malware, ransomware, and unauthorized access. The platform includes a firewall, which automatically tracks online traffic and data exchange across the internet and blocks suspicious activities to secure personal data and files from malicious attacks. Norton Security’s password manager allows administrators to create, store, and access complex passwords from an encrypted online vault and facilitates secure internet browsing on shared or public Wi-Fi connections using the built-in virtual private network (VPN). It offers a host of features, such as cloud data backup, stolen wallet protection, credit and dark web monitoring, remote learning management, and more. Parents can also utilize the parental control functionality to monitor online activities and application download history and implement content filtering to ensure a safe browsing environment. Norton Security includes privacy monitoring, which lets users scan and block data broker websites from accessing personal information like phone number, address, or date of birth. Enterprises can also receive text, email, or in-app notifications about data breaches, illegal identity verifications, potential threats, and other security issues.
Q. Does Norton AntiVirus support mobile devices?
Norton AntiVirus supports the following devices:
iPhone, Android
Q. What level of support does Norton AntiVirus offer?
Norton AntiVirus offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk













