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pulseM vs ReputationStacker Comparison (2026)

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pulseM

ReputationStacker

Overview

pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

ReputationStacker helps businesses manage their online reputation by generating more reviews, monitoring feedback, and turning insights into action. Built to scale, it’s perfect for multi-location businesses looking to protect and grow their brand.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“Easy to use and quick to send out - we get responses right away from customers and dont have to chase down the reviews”

Mackenzie S.

Project Manager

“PulseM helped us get honest feedback from all of our customers and build our online reputation to allow natural traffic to flow to our Google My Business and company website !”

Ashley M.

Dispatch

“Also, really like the value of having it integrated on our website making it an eye catching feature that entices potential customers to check out what previous customers have to say about their experience with our company.”

Jim M.

Marketing Executive

Pros

“Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions.”

Phil B.

Vice President, Marketing

“A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally.”

Daniel S.

Brand Manager

“We can assign team members to follow up using the follow up feature, and they can mark whether or not they followed up and what happened.”

Courtney S.

Paid Media Specialist

Cons

“due to their intration, often our communications went to the wrong perople”

Andrew M.

HVAC

“Waste of time and money.”

Andrew M.

HVAC

“Cancellation policy is ridiculous”

Michael Y.

owner

Cons

“We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide.”

Phil B.

Vice President, Marketing

“Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does.”

Mike C.

Manager

“Before using this system requesting reviews and tracking them wasn't handled consistently.”

Justin H.

Marketing Specialist