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ReviewTrackers vs Broadly Comparison (2026)

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Good recommendations?

ReviewTrackers

Broadly

Overview

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

249

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

172

125

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.8

336

280

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“ReviewTrackers simply works, no complicated settings, no weird integrations, just set your review sources, respond, and request customer feedback all in one place.”

Josh W.

Web Marketing Services - Manager

“Helpful in tracking review trends across multi-location business & streamlining review alerts and response process.”

mart g.

SEO Specialist

“customized link to generate reviews with single click, notification on new reviews and sort feature to classify them for timely response are some of the most used features and this has helped increase our rating from 3.2 to 4 in last 6 months.”

ibadat s.

continuous improvement manager

Pros

“Allowing clients to contact us outside of business hours, sending photos, and asking for reviews are features we use 24/7/365.”

Aileen G.

Owner

“We get to send client's links on how to leave reviews and are able to filter the bad ones out from google so we can see the problems.”

Elyssa A.

Director of Operations

“I can manage and field every potential customer's inquiry on the numerous paths of communication available in one, organized and collective space”

James M.

Marketing & Sales Director

Cons

“What I like the least about Review Trackers is how it doesn't show a live star rating from each social media platform.”

Cameron S.

Digital Marketing Specialist

“Pricing details can vary depending on the size and needs of a business, which may not be ideal for smaller businesses with tight budgets.”

Paola A.

manager

“Makes it hard if they are a 1 star disgruntled customer for us to respond to, bc we can't fix anything at that point.”

Michael R.

Creative Director

Cons

“I tell her PLEASE Cancel my account then they tried taking money out again today.”

pat g.

owner

“Horrible experience. ”

pat g.

owner

“Our garage door industry is very specific so it is hard to answer everyone's questions online ASAP ourselves and if we have Broadly do it we are concerned they don't have enough knowledge.”

Candice G.

Owner